Is Freshdesk Down?
Freshdesk status is operational
Monitor all 3rd-party status pages in one place
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Freshdesk, and never miss an outage again.
Never miss outages in Freshdesk again
IsDown continuously monitor the official Freshdesk status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Freshdesk outages.
Stats for Freshdesk outages in the last 30 days
Number of Outages
8
Average Downtime
1105 mins
Total Downtime
8847 mins
Since last incident
4 days
Users reports for Freshdesk in the last 12 hours
Get access to historical data and Freshdesk's lastest outages
Minor · 4 days ago · lasted 3 minutes
Twitter services in Freshdesk are discontinued
Ability to send and receive tweets and twitter dms are no longer supported in Freshdesk and for more info you can refer to below post https://support.freshdesk.com/en/support/solutions/articles/50000006298-discontinuation-of-twitter-services-on-freshdesk
Minor · 4 days ago · lasted 3 days
Third Party Integration - Shopify
We have identified an issue with the integration of Shopify to Freshdesk. The third-party integration is not working as expected. We have notified Shopify about the error and are currently working on resolving the issue.
Minor · 5 days ago · lasted about 12 hours
Twitter services in Freshdesk are discontinued
Ability to send and receive tweets and twitter dms are no longer supported in Freshdesk and for more info you can refer to below post https://support.freshdesk.com/en/support/solutions/articles/50000006298-discontinuation-of-twitter-services-on-freshdesk
Minor · 6 days ago · lasted 2 days
Third Party Integration - Shopify
We have identified an issue with the integration of Shopify to Freshdesk. The third-party integration is not working as expected. We have notified Shopify about the error and are currently working on resolving the issue.
Minor · 11 days ago · lasted about 16 hours
Third Party Integration - Shopify
We have identified an issue with the integration of Shopify to Freshdesk. The third-party integration is not working as expected. We have notified Shopify about the error and are currently working on resolving the issue.
Minor · 21 days ago · lasted about 1 hour
Marketplace and Custom Apps Not Fully Functional
You may notice that certain marketplace and custom apps in Freshdesk are not rendering as expected on the UI. Some functionalities are disrupted as well as part of this issue. Our best minds are working on it. More updates to follow.
Minor · 25 days ago · lasted about 1 hour
Issue with outgoing emails
We are experiencing intermittent issues with outgoing emails causing the email to be bounced. The impact is limited to a very small subset of outgoing email delivery. Our best hands on deck are working towards resolution. More updates to follow.
Minor · 26 days ago · lasted 36 minutes
Some of the customers may face the WhatsApp message delivery issue
WhatsApp is facing a message delivery issue. Meta (WhatsApp) team checking on this. Agent replies in what’s app ticket will have delivery issue in reaching customer. For more informations, please visit the WhatsApp status page for more information - https://metastatus.com/whatsapp-business-api
Monitor all 3rd-party status pages in one place
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Freshdesk, and never miss an outage again.
Monitor Freshdesk and all its components
Get notified only when an outage impacts a certain component.
Get Freshdesk outage notifications where you need it the most
The data and notifications you need, in the tools you already use.
Monitor all 3rd-party status pages in one place
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Freshdesk, and never miss an outage again.
Frequently Asked Questions
- Is Freshdesk down right now? What is Freshdesk current status?
- Freshdesk seems to be up and running. We've updated the status 1 minute ago.
- Was Freshdesk down today?
- Freshdesk is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Freshdesk, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Freshdesk and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor Freshdesk outages?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Freshdesk and get alerts in real-time when Freshdesk has outages.
- Why use IsDown instead of Freshdesk status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
Setup in 5 minutes or less
Try it out! How much time you'll save your team, by having the outages information close to them?
- 14-day free trial
- No credit card required to start
- Cancel anytime
- +2500 services available