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Hypercare status. Is Hypercare down right now?

Hypercare status updated a few minutes ago

Is Hypercare down?

Hypercare is working normally

IsDown last checked Hypercare status on at . We've received 0 user reports in the past 24 hours.

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Monitoring since Jun 2021 · 90 incidents caught · 17 components tracked in real-time

Hypercare service health over the last 24 hours

This chart shows the number of user-reported issues for Hypercare service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Hypercare Outage Map

Hypercare Outage Map

See where Hypercare users are reporting performance issues or downtime. The map shows recent outages from around the world.

Hypercare Outage Map

Looking to track Hypercare outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Downtime health for the last 90 days

In the last 90 days, Hypercare had 6 incidents (3 major outages and 3 minor incidents) with a median duration of 4 hours 54 minutes.

Total
6

Incidents

Critical
3

Major Outages

Warning
3

Minor Incidents

Duration
4 hour

Median Resolution

Latest Hypercare outages detected by IsDown

IsDown has tracked 90 incidents since started monitoring Hypercare status in June 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Hypercare outages and also issues that we're started by a spike in crowdsource reports.

28 minutes
[CA region only] Push notifications to mobile apps not delivering
Jan 11, 2026 at 03:26 AM
about 3 hours
[US Region only] Reports of few users with SAML errors when attempting to login
Dec 14, 2025 at 06:18 PM
about 4 hours
[CA and US Region] Virtual Pager Alerts
Nov 18, 2025 at 03:22 PM
8 days
Ongoing service interruptions from scheduled maintenance period
Oct 29, 2025 at 11:00 AM
about 6 hours
[CA Region, Web Portal] User Contact Page Not Loading
Oct 28, 2025 at 12:20 PM
about 11 hours
[US Region Only] Scheduled Maintenance Downtime Extended
Oct 28, 2025 at 11:04 AM
1 day
Login services (US and CA) and notification services (US) interruption
Oct 20, 2025 at 11:00 AM
1 day
[CA & US Region] Users being logged out of Hypercare app (iOS only)
Jun 24, 2025 at 03:18 AM
about 2 hours
[US and Canada Regions] Partial Service Interruption Due to Third-Party Outage
Jun 12, 2025 at 10:26 PM
5 days
Unable to verify on PIN code page/ biometrics [iOS App Only - CA and US Region]
Mar 26, 2025 at 04:38 PM
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Be the first to know when Hypercare is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Components / Services / Regions current status

Check the current status of the 8 components, services, or regions being monitored for Hypercare.

Component Status
Administration Controls (Admin Panel) OK
Authentication OK
Marketing Website OK
Messages OK
Notifications OK
On-Call OK
Pager Replacement Number OK
Web Messaging Portal OK

About Hypercare Status Monitoring

IsDown has maintained continuous monitoring of Hypercare, a VoIP & Communication solution, since June 2021. Our database contains 90 documented incidents from the past 5 years, giving us deep insight into Hypercare's reliability patterns and typical resolution times. We parse Hypercare's official status page across all 17 components and 8 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When Hypercare experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor Hypercare and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors Hypercare?

IsDown monitors Hypercare health in almost real-time

Every few minutes we check the status page of Hypercare (and 5,420+ other services) for issues. We collect the status and outage information across all 17 Hypercare components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in Hypercare, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Hypercare and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring Hypercare with IsDown

Track Hypercare incidents and downtimes by severity

IsDown checks Hypercare official status page for major/minor outages or downtimes. A major outage is when Hypercare experiences a critical issue that severely affects one or more services/regions. A minor incident is when Hypercare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Hypercare outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Hypercare

Hypercare and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Hypercare outages and downtimes

IsDown collects all information from the outages published in Hypercare status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Hypercare maintenance events

Hypercare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Hypercare outages that impact your business

IsDown monitors Hypercare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Hypercare but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Hypercare and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor Hypercare and all your external dependencies in real-time

Get notified immediately when there's an issue with Hypercare or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Hypercare and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with Hypercare or other services

Send outage information from Hypercare and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Hypercare and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Hypercare and other services to your tools

Share Hypercare status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Hypercare down?'

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Share Hypercare status in your status page

Hypercare Downdetector vs IsDown

Need similar to Downdetector Hypercare alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Hypercare outages, IsDown monitors Hypercare's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Hypercare status page monitoring with real-time incident details.
Monitor 5,420+ services including Hypercare in a single dashboard.
Instant Hypercare outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Hypercare official status and user-reported issues.
Maintenance feed for Hypercare
Granular alerts filtering by Hypercare components and regions.
Start Monitoring Hypercare with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Hypercare down today?

Hypercare isn't down. You can check Hypercare status and incident details on the top of the page. IsDown continuously monitors Hypercare official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Hypercare status?

Hypercare is currently operational. You can check Hypercare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Hypercare outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Hypercare down today or just slow?

Currently there's no report of Hypercare being slow. Check on the top of the page if there are any reported problems by other users.

How are Hypercare outages detected?

IsDown monitors the Hypercare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Hypercare having an outage right now?

Hypercare last outage was on January 11, 2026 with the title "[CA region only] Push notifications to mobile apps not delivering"

How to check if Hypercare is down?

Why use IsDown to monitor Hypercare instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hypercare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Hypercare?

IsDown and DownDetector help users determine if Hypercare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hypercare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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