Is Hypercare Down? Hypercare Status & Outages
Hypercare status updated a few minutes ago
What is Hypercare status right now?
Hypercare is having a major outage
IsDown is reporting that Hypercare is having issues.
IsDown last checked Hypercare status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jun 2021
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96 incidents caught
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17 components tracked in real-time
Hypercare service health over the last 24 hours
This chart shows the number of user-reported issues for Hypercare service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Hypercare is down. The map shows recent Hypercare outages from around the world.
Hypercare Outage Map
Related services
Hypercare Downtime Health — Last 90 Days
In the last 90 days, Hypercare had 8 incidents (7 major outages and 1 minor incident) with a median duration of 2 hours 36 minutes.
8
Incidents
7
Major Outages
1
Minor Incidents
2
hour
Median Resolution
Recent Hypercare outages detected by IsDown
Full incident reports for recent Hypercare outages, including timelines, affected components, and resolution details.
about 1 hour
Mar 04, 2026 at 08:57 AM
Ongoing
Mar 03, 2026 at 06:34 AM
about 6 hours
Feb 25, 2026 at 04:20 PM
about 16 hours
Feb 25, 2026 at 10:14 AM
28 minutes
Jan 11, 2026 at 01:26 AM
about 3 hours
Dec 14, 2025 at 04:18 PM
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating an unplanned downtime of all core services for users in Canada.
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Mar 04, 2026 at 05:57 PM UTC
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Ongoing |
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We are currently investigating an issue with push notifications impacting users in Canada. Push n...
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Mar 04, 2026 at 08:57 AM UTC
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about 1 hour |
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We have temporarily disabled the Directory Synchronization feature (automatic user provisioning a...
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Mar 03, 2026 at 06:34 AM UTC
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Ongoing |
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We are currently investigating an unplanned downtime of all core services.
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Mar 02, 2026 at 04:25 PM UTC
|
about 2 hours |
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An issue has been identified for virtual pager users who have a custom audio files handling the i...
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Feb 25, 2026 at 04:20 PM UTC
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about 6 hours |
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[Canada only] Shifts generated from 3rd-party schedule integration partners not appearing in Hype...
An issue has been identified regarding shifts not populating in Hypercare for departments that le...
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Feb 25, 2026 at 10:14 AM UTC
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about 16 hours |
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We are currently investigating alerts that push notifications are not being delivered to mobile a...
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Jan 11, 2026 at 01:26 AM UTC
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28 minutes |
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We have several users who have indicated issues logging into Hypercare.
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Dec 14, 2025 at 04:18 PM UTC
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about 3 hours |
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We're receiving an increased number of virtual pager error alerts. We are investigating which num...
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Nov 18, 2025 at 01:22 PM UTC
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about 4 hours |
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As part of Hypercare’s recent upgrade to user account structures, the scheduled maintenance downt...
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Oct 29, 2025 at 09:00 AM UTC
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8 days |
Hypercare Components Status
Check if any Hypercare component is down. View the current status of 8 services and regions.
| Component | Status |
|---|---|
| Administration Controls (Admin Panel) | OK |
| Authentication | OK |
| Marketing Website | OK |
| Messages | OK |
| Notifications | OK |
| On-Call | OK |
| Pager Replacement Number | OK |
| Web Messaging Portal | OK |
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About Hypercare Status and Outage Monitoring
IsDown has monitored Hypercare continuously since June 2021, tracking this VoIP & Communication for 5 years. Over that time, we've documented 96 outages and incidents, averaging 1.7 per month. When Hypercare goes down, incidents typically resolve within 288 minutes based on historical data.
We monitor Hypercare's official status page across 17 components organized into 8 groups. IsDown interprets Hypercare statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Hypercare is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Hypercare status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Hypercare
IsDown checks Hypercare's status page every few minutes, across all 17 components. We combine official status data with user reports to detect when Hypercare is down, often before the vendor announces it.
When Hypercare status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Hypercare with IsDown
Track Hypercare incidents and downtimes by severity
IsDown checks Hypercare official status page for major/minor outages or downtimes. A major outage is when Hypercare experiences a critical issue that severely affects one or more services/regions. A minor incident is when Hypercare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Hypercare outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Hypercare
Hypercare and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Hypercare outages and downtimes
IsDown collects all information from the outages published in Hypercare status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Hypercare maintenance events
Hypercare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Hypercare outages that impact your business
IsDown monitors Hypercare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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No credit card required • 14-day free trial
Hypercare Downdetector vs IsDown
Looking for Hypercare outage alerts like Downdetector? IsDown monitors Hypercare's official status page for verified incident data, not just user reports. Know exactly when Hypercare is down, which components are affected, and when service health is restored. Here's why official Hypercare status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Hypercare status page monitoring. Know when Hypercare is down with real time incident details. | ||
| Monitor 6,020+ services including Hypercare in a single dashboard. | ||
| Instant Hypercare outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Hypercare official status plus user reports for early outage detection. | ||
| Maintenance feed for Hypercare | ||
| Granular alerts filtering by Hypercare components and regions. |
Monitor Hypercare Status with IsDown
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Frequently Asked Questions
Is Hypercare down today?
Hypercare is down. You can check Hypercare status and incident details on the top of the page. IsDown continuously monitors Hypercare official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Hypercare status?
Hypercare seems to be having problems. You can check Hypercare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Hypercare outage now?
Yes, there is an ongoing outage. You can check the details on the top of the page.
Is Hypercare down today or just slow?
Yes, Hypercare might be slow as there's an ongoing outage. You can check the details on the top of the page.
How are Hypercare outages detected?
IsDown monitors the Hypercare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Hypercare having an outage right now?
Hypercare last outage was on March 04, 2026 with the title "[Canada only] Unplanned interruption to services"
How often does Hypercare go down?
IsDown has tracked 96 Hypercare incidents since June 2021. When Hypercare goes down, incidents typically resolve within 288 minutes.
Is Hypercare down for everyone or just me?
Check the Hypercare status at the top of this page. IsDown combines official status page data with user reports to show whether Hypercare is down for everyone or if the issue is on your end.
What Hypercare components does IsDown monitor?
IsDown monitors 17 Hypercare components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Hypercare is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Hypercare and get alerts in real-time when Hypercare has outages.
Why use IsDown to monitor Hypercare instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hypercare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Hypercare?
IsDown and DownDetector help users determine if Hypercare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hypercare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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