Check if Lightspeed Payments is down, official outages, user-reported issues, and outages map.
Lightspeed Payments is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 55 incidents for Lightspeed Payments since started monitoring Lightspeed status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Lightspeed Payments outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
03:49 AM EDT
|
Major
We are currently investigating a major service disruption impacting the availability of our suppo...
|
about 3 hours |
|
Oct 13, 2025
07:42 AM EDT
|
Minor
Hi there,
We have detected a payout delay for some users of Lightspeed Payments in the Netherlan...
|
about 4 hours |
|
Oct 08, 2025
02:13 PM EDT
|
Minor
We are currently investigating an issue affecting merchants trying to connect a bank account to L...
|
about 2 hours |
|
Oct 02, 2025
07:45 AM EDT
|
Minor
We are currently investigating an issue related to document uploads for Lightspeed Payments and C...
|
about 2 hours |
|
Sep 07, 2025
06:46 PM EDT
|
Minor
Lightspeed Payments Hospitality merchants may experience a degradation in payout reporting for th...
The issue has been identified and a fix is being worked on. The payout reporting for September 4t...
|
1 day |
|
Jul 08, 2025
08:41 AM EDT
|
Minor
Since the 7th of July, an external technical issue has slowed the settlement of some Lightspeed P...
|
8 days |
|
Mar 29, 2025
06:53 AM EDT
|
Minor
On March 28th, we identified an issue affecting a subset of Lightspeed Payments users, causing de...
|
4 days |
|
Mar 24, 2025
10:40 AM EDT
|
Minor
Starting March 22 we have identified an external technical issue resulting in a delay of up to 6 ...
|
about 19 hours |
|
Feb 25, 2025
10:58 AM EST
|
Minor
Our team has identified a delay in the availability of Lightspeed Payments payout reporting, affe...
|
about 2 hours |
|
Feb 10, 2025
07:37 PM EST
|
Minor
Our team has identified an issue impacting Payments Reporting for Lightspeed Payments customers i...
|
8 days |
See what users are saying about Lightspeed Payments issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Sean - Payment processing capabilities are temporarily unavailable.
Allen - It won,t connect to lightspeed retail. or accept cards.
Helena - Attempting to collect payment on a sale defaults to cash and does not give option for card payment. Notification at top of page reads "Payment processing capabilities are temporarily unavailable. Try again and if the problem persists, contact support." Notification at top of payment tab reads "So....
Frank - It simply sucks to use a processor which failed at least once a day - just to avoid a $400 penalty. I am definitely looking for a new POS solution for my business. Was with TSYS for past seven years and didn’t have a single processing issue. Been with Lightspeed Payment for three months now and h....
Phillip - Payouts taking multiple days to be transferred, up to 5 days in some cases. Lightspeed have not been responsive to requests for clarification on the issue..
Monitoring Lightspeed since May 2020
Lightspeed Payments is part of Lightspeed. Check the Lightspeed's status.
10 incidents in 2025
Lightspeed Payments isn't down. You can check Lightspeed Payments status and incident details on the top of the page. IsDown continuously monitors Lightspeed Payments official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Lightspeed Payments is currently operational. You can check Lightspeed Payments status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Lightspeed Payments being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Lightspeed Payments official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Lightspeed Payments last outage was on October 20, 2025 with the title "Service Interruption: Payments Processing, Chat, Phone Support & other systems"
IsDown and DownDetector help users determine if Lightspeed is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Lightspeed's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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