Check the stats and details of the latest Piano Software CCE outages and issues
Minor Resolved · 2 months ago · lasted 2 days
Several customers have noticed that some campaigns in CCE modules are set to read-only and they cannot be edited. Engineers have been notified and investigating the problem.
Minor Resolved · 3 months ago · lasted 9 minutes
Some customers are experiencing issues when attempting to update content modules. We are investigating the issue.
Minor Resolved · 4 months ago · lasted 5 minutes
We are seeing errors on the CCE campaign reporting frequently. CCE module delivery is unaffected. We are currently investigating the issue.
Minor Resolved · 7 months ago · lasted about 1 hour
Some customer domains are experiencing increased crawl errors. Engineers have been notified. Newly published articles may not be crawled because of this issue. In which case those articles do not appear in the Content recommendations.
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