Splashtop Status

Resolved intermittent login failures for users in Australia

We have received reports on intermittent server login failures for users in Australia. We are investigating the issue.

Resolved Service degradation

Some customers are reporting inability to log in or connect to certain computers. We are investigating and working to resolve as soon as possible. Our apologies for the issues.

Resolved intermittent remote session failures in Japan and Australia region

Users in Japan and Australia region are experiencing intermittent remote session failures. We are looking into the issue.

Resolved Mirroring360 chrome issue

We are currently investigating an issue that chrome users are not able to use our Mirroring 360 service cross different networks with Mirroring ID.

Resolved Service degradation

Some customers are reporting inability to log in or connect to certain computers. We are investigating and working to resolve as soon as possible. Our apologies for the issues.

Resolved regional service degradation

We've just confirmed that one of the datacenters in London had degraded network performance this morning between 6:30am to 6:40am PDT resulting in slower-than-normal connections and some disconnections. Connections were automatically rerouted to redundant servers, and all services are recovered and performing normally.

Resolved Web console, my.splashtop.com unavailable intermittently

Remote connections are unaffected. We are investigating the web console server and will restore fully as soon as we can.

Resolved intermittent remote session failures

you maybe experiencing intermittent remote session failures due to Google Cloud network issue.

Resolved intermittent remote session failures

we are investigating intermittent remote desktop session failures.

Resolved High Splashtop Server Loading

Splashtop servers are seeing higher than expected loading at the moment. We are investigating. Some customer may have intermittent availability.