Is UserTesting Down? UserTesting status is operational
Stats for UserTesting official incidents in the last 30 days
Number of Incidents
3 outages
Since last incident
1 days
Users reports for UserTesting in the last 12 hours
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Stay on top of UserTesting's current and past outages
UserTesting outages in the last 30 days per day
Major · about 21 hours ago · lasted about 2 hours
Investigating Issue around user sign in and dashboard being unresponsive
We’re investigating an issue with reports of the dashboard and signing-in not working. We will update this page as we have more information about the status of the issue.
Major · 1 day ago · lasted about 1 hour
Investigating Issue around user sign in and dashboard being unresponsive
We’re investigating an issue with reports of the dashboard and signing-in not working. We will update this page as we have more information about the status of the issue.
Minor · 14 days ago · lasted about 9 hours
Investigating Issue delaying video processing
We are investigating an issue causing some uploaded videos to take longer to process and be available on your dashboard. We will update this page as we have more information about the status of the issue.
Minor · about 2 months ago · lasted 1 day
Degraded Performance - Joining as note-taker in a Live Conversation
We’ve received reports of a timeout error when attempting to join a session as note-taker from the dashboard. Our engineering team is actively investigating. Co-moderators can still be invited to join via the "Participants > Invite" option within the Zoom Session.
Major · 2 months ago · lasted 43 minutes
Investigating Issue with drafts and studies not appearing
We’re investigating an issue with studies and drafts not appearing. We will update this page as we have more information about the status of the issue.
Major · 3 months ago · lasted about 6 hours
Issues with editing and saving test plan for launched test
We are currently investigating this issue.
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Frequently Asked Questions
- Is UserTesting down right now? What is UserTesting current status?
- UserTesting seems to be up and running. We've updated the status 3 minutes ago.
- Was UserTesting down today?
- UserTesting is up and running now. In the last 24 hours there was 2 outages.
- I'm having issues with UserTesting, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with UserTesting and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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