What is Zendesk Chat current status?

Zendesk Chat is currently operational. You can check Zendesk Chat status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Zendesk Chat status?

You can use IsDown service or go to Zendesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Zendesk Chat is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Zendesk Chat has issues. Zendesk official status page might also offer notification options such as email, SMS, or Slack.

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Is Zendesk Chat Down? Check current status

Q: Is Zendesk Chat down today?

Zendesk Chat had 1 known outages in the last 24 hours. IsDown continuously monitors the Zendesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Zendesk Chat outages, issues and problems' at the top of the page.

Check if Zendesk Chat is down, official outages, user-reported issues, and outages map.

Current Zendesk Chat status

Zendesk Chat is working normally

Updated from Zendesk official status page 2 minutes 22 seconds ago

Chat is a component of Zendesk ›

Zendesk Chat service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zendesk status data.

View Zendesk Outage Reports Map

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Zendesk Chat recent outages and downtime history

IsDown has tracked 29 incidents for Zendesk Chat since started monitoring Zendesk status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 20, 2025 04:12 AM ADT	Major Multiple Zendesk Services Affected	about 15 hours
Jun 09, 2025 04:20 AM ADT	Minor Support Search issues on Pod 25	about 10 hours
Apr 21, 2025 07:57 AM ADT	Minor UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance	about 3 hours
Apr 16, 2025 02:00 AM ADT	Major Performance issues in multiple products on Pod 25	about 1 hour
Mar 26, 2025 03:39 AM ADT	Minor Chat customers in pod18 are unable to use chat features	about 1 hour
Mar 20, 2025 12:25 PM ADT	Major Issues connecting to Zendesk Products	4 days
Feb 13, 2025 10:40 AM AST	Major support.zendesk.com ChatBot Failover	about 2 hours
Jan 16, 2025 05:52 AM AST	Minor Issues with Chat including potential to fail ticket creation for customers on POD 19	about 2 hours
Jan 13, 2025 07:31 AM AST	Minor Messaging Triggers may not executed on POD17	43 minutes
Nov 24, 2024 05:18 PM AST	Major Performance issues for some customers on POD 17	about 1 hour

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Zendesk Chat reported issues and comments

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Chat service in Zendesk enables real-time messaging support for customers, facilitating instant communication and support directly through the platform.

Monitoring Zendesk since May 2021

Chat is part of Zendesk. Check the Zendesk's status.

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9 incidents in 2025

Frequently Asked Questions

Is Zendesk Chat down today?

Zendesk Chat isn't down. You can check Zendesk Chat status and incident details on the top of the page. IsDown continuously monitors Zendesk Chat official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Zendesk Chat status?

Zendesk Chat is currently operational. You can check Zendesk Chat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Chat outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Chat down today or just slow?

Currently there's no report of Zendesk Chat being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Chat outages detected?

IsDown monitors the Zendesk Chat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Chat having an outage right now?

Zendesk Chat last outage was on October 20, 2025 with the title "Multiple Zendesk Services Affected"

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Zendesk Chat?

Compared to Zendesk's official status page IsDown offers way more control and visibility over what's going on.

Monitoring not only Zendesk Chat's official status page but also 4,522+ other services

We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We monitor not only official information but also crowdsourced reports

We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Create a status pages or send the data to where you need it

Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.