Is Zendesk Chat Down? Zendesk Chat Status & Outages
Zendesk status updated
Zendesk Chat service health over the last 24 hours
This chart shows the number of user-reported issues for Zendesk Chat service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Zendesk Chat is down. The map shows recent Zendesk Chat outages from around the world.
Chat Outage Map
Related services
Zendesk Downtime Health — Last 90 Days
In the last 90 days, Zendesk had 1 incident with a median duration of 2 hours 38 minutes.
1
Incidents
1
Major Outages
0
Minor Incidents
2
hour
Median Resolution
Recent Zendesk Chat outages detected by IsDown
Full incident reports for recent Zendesk Chat outages, including timelines, affected components, and resolution details.
about 3 hours
Apr 21, 2025 at 06:57 AM
about 2 hours
Jan 16, 2025 at 04:52 AM
| Title | Started At | Duration |
|---|---|---|
|
Jan 28, 2026 at 07:37 AM UTC
|
about 3 hours | |
|
Oct 20, 2025 at 07:12 AM UTC
|
about 15 hours | |
|
Jun 09, 2025 at 07:20 AM UTC
|
about 10 hours | |
|
Apr 21, 2025 at 10:57 AM UTC
|
about 3 hours | |
|
Apr 16, 2025 at 05:00 AM UTC
|
about 1 hour | |
|
Mar 26, 2025 at 06:39 AM UTC
|
about 1 hour | |
|
Mar 20, 2025 at 03:25 PM UTC
|
4 days | |
|
Feb 13, 2025 at 02:40 PM UTC
|
about 2 hours | |
|
Jan 16, 2025 at 09:52 AM UTC
|
about 2 hours | |
|
Jan 13, 2025 at 11:31 AM UTC
|
43 minutes |
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MAJOR
Frequently Asked Questions
Is Zendesk Chat down today?
Zendesk Chat isn't down. You can check Zendesk Chat status and incident details on the top of the page. IsDown continuously monitors Zendesk Chat official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Zendesk Chat status?
Zendesk Chat is currently operational. You can check Zendesk Chat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Zendesk Chat outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Zendesk Chat down today or just slow?
Currently there's no report of Zendesk Chat being slow. Check on the top of the page if there are any reported problems by other users.
How are Zendesk Chat outages detected?
IsDown monitors the Zendesk Chat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Zendesk Chat having an outage right now?
Zendesk Chat last outage was on January 28, 2026 with the title "Issue Affecting Staff Service"
How often does Zendesk Chat go down?
IsDown has tracked 30 Zendesk Chat incidents since May 2021. When Zendesk Chat goes down, incidents typically resolve within 157 minutes.
Is Zendesk Chat down for everyone or just me?
Check the Zendesk Chat status at the top of this page. IsDown combines official status page data with user reports to show whether Zendesk Chat is down for everyone or if the issue is on your end.
How IsDown compares to DownDetector when monitoring Zendesk?
IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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