Is Matterport Down? Check current status

Check if Matterport is down, official outages, user-reported issues, and outages map.

Current Matterport status

Matterport is working normally

Updated from Matterport official status page

Matterport not working for you?

Matterport service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Matterport status data.

Matterport Outage Map

View Matterport Outage Reports Map

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Matterport recent outages and downtime history

IsDown has tracked 54 incidents since started monitoring Matterport status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 26, 2025
09:49 AM EDT
Minor
Workshop Maintenance Notice
Date: Oct 2, 2025 Time: 12am ET - 1am ET Impacted services: Workshop We will be undergoing a ...
about 1 hour
May 01, 2025
07:44 AM EDT
Minor
Outage in Telephone System - issues receiving incoming calls
We are currently experiencing an outage in our Telephone System which is affecting incoming calls...
about 1 hour
Apr 30, 2025
10:12 AM EDT
Minor
Invoicing Display Issue
We have become aware of a display issue with invoices. We are looking into it with urgency and wi...
about 2 hours
Sep 17, 2024
04:23 PM EDT
Minor
Platform degradation
Currently we are investigating and triaging a system degradation affecting model showcase loading...
about 3 hours
Sep 09, 2024
11:54 PM EDT
Minor
Third-Party CDN Impacting Matterport Model Editing in Workshop (Asia Region)
We are currently experiencing issues with a third-party CDN provider that is affecting the abilit...
about 1 hour
Sep 04, 2024
03:09 PM EDT
Minor
Degraded Performance for Cloud/Billing
We have been notified of a performance issue with billing related features, due to a degraded per...
about 5 hours
Aug 27, 2024
02:01 PM EDT
Minor
Platform degradation
Currently we are investigating and triaging a system degradation affecting model processing, show...
about 2 hours
Jan 31, 2024
10:28 AM EST
Minor
Degraded Performance
Matterport platform engineers have identified and are working to resolve an issue related to Show...
about 2 hours
Jan 31, 2024
10:10 AM EST
Not Confirmed by Matterport
Possible Outage Indicated by User Reports
43 minutes
Mar 01, 2023
05:53 PM EST
Minor
E-Mail Delay
Cloud e-mails may be delayed for notifications around orders, collaborator invitations, model pro...
1 day
Sign up to check more outage history

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Matterport reported issues and comments

  • brant - cant move past the cloud flare screen when trying to sign up for free with a new account. tried this serveral different ways this has to be an issue with cloudflare or matterport itself.

  • Nicky - Zillow 3D tours keep saying “Oops not available!” Please fix, (time of problem 8:39pm ).

  • Michael - https://my.matterport.com does not resolve..

  • Brian - Pages not loading. Extremely slow .

  • RB - Can't login page broken when clicking my account.

  • Bryan - I can't log into my dashboard it keeps taking me.

  • deena - materport link not workin.

  • GG - Can't login, website won't load.

  • Katie - Unable to log in to my.matterport.com.

  • Jennifer - Can't log into Matterport..

  • Lauritz - All Spaces and Backend down.

  • Brian - Server issue.

  • Eric - My Matterport spaces are not loading.

  • Max - Timeout when connecting to Matterport OAuth endpoint.

  • annie - the matterports for several of my projects will not open.

  • Ian - login page is showing blank when trying to access the website.

  • James - Tours down and matterport web host unavailable.

Matterport scheduled maintenances

IsDown aggregates scheduled maintenances for Matterport. Currently, there are 1 more maintenances scheduled.

  • Oct 23 2025
    Workshop Maintenance Notice

    Scheduled for October 23, 2025 at 12:00 AM EDT · until 01:00 AM EDT

    We will be undergoing scheduled maintenance during this time.

Matterport components or services current status

Component Status
3D Showcase OK
Workshop OK
Cloud OK
Shopping Cart OK
Space Processing OK
Space Statistics OK
API OK
Capture App OK
Add ons OK
Embed SDK OK
SDK Bundle OK
Discover OK

Matterport related services and alternatives

Services commonly monitored together with Matterport and alternatives

GitHub

GitHub

OK
0 incidents in the last 30 days
Contentful

Contentful

OK
0 incidents in the last 30 days
Sentry

Sentry

OK
0 incidents in the last 30 days
Amplitude

Amplitude

OK
0 incidents in the last 30 days
Firebase

Firebase

MINOR
0 incidents in the last 30 days
Unleash

Unleash

OK
0 incidents in the last 30 days
Miro US

Miro US

OK
0 incidents in the last 30 days
PagerDuty

PagerDuty

OK
0 incidents in the last 30 days
Figma

Figma

OK
0 incidents in the last 30 days
Cybersource

Cybersource

OK
0 incidents in the last 30 days
Datadog EU

Datadog EU

OK
0 incidents in the last 30 days
Gather

Gather

OK
0 incidents in the last 30 days
Bloomreach

Bloomreach

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Sorry

Sorry

OK
0 incidents in the last 30 days
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Monitoring Matterport since March 2023

Tracking 12 Matterport services and regions

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3 incidents in 2025

Frequently Asked Questions

Is Matterport down today?

Matterport isn't down. You can check Matterport status and incident details on the top of the page. IsDown continuously monitors Matterport official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Matterport status?

Matterport is currently operational. You can check Matterport status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Matterport outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Matterport down today or just slow?

Currently there's no report of Matterport being slow. Check on the top of the page if there are any reported problems by other users.

How are Matterport outages detected?

IsDown monitors the Matterport official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Matterport having an outage right now?

Matterport last outage was on September 26, 2025 with the title "Workshop Maintenance Notice"

How to check if Matterport is down?

Why use IsDown to monitor Matterport instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Matterport and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Matterport?

IsDown and DownDetector help users determine if Matterport is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Matterport's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Matterport?

Compared to Matterport's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Matterport's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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