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Matterport status. Is Matterport down right now?

Matterport status updated

Is Matterport down?

Matterport is working normally

IsDown checked Matterport status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Matterport status data from official sources and user reports.

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Monitoring since Mar 2023 · 56 incidents caught · 12 components tracked in real-time

Matterport service health over the last 24 hours

This chart shows the number of user-reported issues for Matterport service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Matterport Outage Map

Matterport Outage Map

See where Matterport users are reporting performance issues or downtime. The map shows recent outages from around the world.

Matterport Outage Map

Looking to track Matterport outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Recent Matterport outage reports

See what users are saying about Matterport issues that impacted them and how they are affected by the outage.

  • Attempting to sign up for a new matterport account.

  • brant - cant move past the cloud flare screen when trying to sign up for free with a new account. tried this serveral different ways this has to be an issue with cloudflare or matterport itself.

  • Nicky - Zillow 3D tours keep saying “Oops not available!” Please fix, (time of problem 8:39pm ).

  • Michael - https://my.matterport.com does not resolve..

  • Brian - Pages not loading. Extremely slow .

  • RB - Can't login page broken when clicking my account.

  • Bryan - I can't log into my dashboard it keeps taking me.

  • deena - materport link not workin.

  • GG - Can't login, website won't load.

  • Katie - Unable to log in to my.matterport.com.

Early detection is everything

User reports often detect issues before official status pages acknowledge them. Learn how crowdsourced monitoring combined with official status pages provides faster outage detection than relying on either approach alone.

Latest Matterport outages detected by IsDown

IsDown has tracked 55 incidents since started monitoring Matterport status in March 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Matterport outages and also issues that we're started by a spike in crowdsource reports.

about 8 hours
Space Processing degradation
Oct 20, 2025 at 11:10 AM
about 1 hour
Workshop Maintenance Notice
Sep 26, 2025 at 09:49 AM
about 1 hour
Outage in Telephone System - issues receiving incoming calls
May 01, 2025 at 07:44 AM
about 2 hours
Invoicing Display Issue
Apr 30, 2025 at 10:12 AM
about 3 hours
Platform degradation
Sep 17, 2024 at 04:23 PM
about 1 hour
Third-Party CDN Impacting Matterport Model Editing in Workshop (Asia Region)
Sep 09, 2024 at 11:54 PM
about 5 hours
Degraded Performance for Cloud/Billing
Sep 04, 2024 at 03:09 PM
about 2 hours
Platform degradation
Aug 27, 2024 at 02:01 PM
about 2 hours
Degraded Performance
Jan 31, 2024 at 10:28 AM
43 minutes
Possible Outage Indicated by User Reports
Jan 31, 2024 at 10:10 AM
Never acknowledged
Sign up to check more outage history

Be the first to know when Matterport is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Components / Services / Regions current status

Check the current status of the 12 components, services, or regions being monitored for Matterport.

Component Status Details
3D Showcase status OK View details
Add ons status OK View details
API status OK View details
Capture App status OK View details
Cloud status OK View details
Discover status OK View details
Embed SDK status OK View details
SDK Bundle status OK View details
Shopping Cart status OK View details
Space Processing status OK View details
Space Statistics status OK View details
Workshop status OK View details

About Matterport Status Monitoring

IsDown has maintained continuous monitoring of Matterport, a AI & ML Platforms solution, since March 2023. Our database contains 55 documented incidents from the past 3 years, giving us deep insight into Matterport's reliability patterns and typical resolution times. We parse Matterport's official status page across all 12 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When Matterport experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor Matterport and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors Matterport?

IsDown monitors Matterport health in almost real-time

Every few minutes we check the status page of Matterport (and 5,420+ other services) for issues. We collect the status and outage information across all 12 Matterport components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in Matterport, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Matterport and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring Matterport with IsDown

Track Matterport incidents and downtimes by severity

IsDown checks Matterport official status page for major/minor outages or downtimes. A major outage is when Matterport experiences a critical issue that severely affects one or more services/regions. A minor incident is when Matterport experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Matterport outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Matterport

Matterport and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Matterport outages and downtimes

IsDown collects all information from the outages published in Matterport status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Matterport maintenance events

Matterport publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Matterport outages that impact your business

IsDown monitors Matterport and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Matterport but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Matterport and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor Matterport and all your external dependencies in real-time

Get notified immediately when there's an issue with Matterport or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Matterport and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with Matterport or other services

Send outage information from Matterport and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Matterport and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Matterport and other services to your tools

Share Matterport status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Matterport down?'

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Share Matterport status in your status page

Matterport Downdetector vs IsDown

Need similar to Downdetector Matterport alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Matterport outages, IsDown monitors Matterport's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Matterport status page monitoring with real-time incident details.
Monitor 5,420+ services including Matterport in a single dashboard.
Instant Matterport outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Matterport official status and user-reported issues.
Maintenance feed for Matterport
Granular alerts filtering by Matterport components and regions.
Start Monitoring Matterport with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Matterport down today?

Matterport isn't down. You can check Matterport status and incident details on the top of the page. IsDown continuously monitors Matterport official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Matterport status?

Matterport is currently operational. You can check Matterport status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Matterport outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Matterport down today or just slow?

Currently there's no report of Matterport being slow. Check on the top of the page if there are any reported problems by other users.

How are Matterport outages detected?

IsDown monitors the Matterport official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Matterport having an outage right now?

Matterport last outage was on October 20, 2025 with the title "Space Processing degradation"

How to check if Matterport is down?

Why use IsDown to monitor Matterport instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Matterport and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Matterport?

IsDown and DownDetector help users determine if Matterport is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Matterport's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor Matterport and all your external dependencies?

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