Is Actionstep Down? Check current status

Check if Actionstep is down, official outages, user-reported issues, and outages map.

Current Actionstep status

Actionstep is working normally

Updated from Actionstep official status page

Having problems with Actionstep?

Actionstep service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Actionstep status data.

Actionstep Outage Map

View Actionstep Outage Reports Map

Recent Actionstep Outages and Downtime History

IsDown has tracked 93 incidents since started monitoring Actionstep status in November 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 13, 2025
11:40 PM WEST
Major
Issue Identified – <>
We are writing to inform that our team is aware of an outage affecting the Actionstep Stagings sy...
13 minutes
Oct 13, 2025
11:22 PM WEST
Major
Global System Outage 14/10/2025
We are currently investigating this issue.
7 minutes
Oct 13, 2025
12:33 PM WEST
Major
Global system outage
We are writing to inform you that our team is aware of an outage affecting the Actionstep system ...
about 1 hour
Oct 03, 2025
09:26 AM WEST
Minor
Issue Identified > Reports, document generation, and the Gmail/Outlook add-ins, which are current...
Our team has identified an issue impacting Reports, document generation, and the Gmail/Outlook ad...
about 1 hour
Sep 19, 2025
06:45 PM WEST
Major
Feature Outage North America - Document Management - 19 September 2025
Our team has identified an issue with Document Management in the Actionstep Practice Management p...
about 2 hours
Aug 15, 2025
07:03 PM WEST
Major
Issue Identified – <>
We are writing to inform that our team is aware of an outage affecting the Actionstep Practice Ma...
14 minutes
Aug 05, 2025
03:15 PM WEST
Minor
Issue Identified - EU-WEST 05/08/2025
Our team has identified an issue with the Actionstep Practice Management Platform, specifically w...
about 1 hour
Jun 24, 2025
01:30 AM WEST
Minor
Matter/Folder Duplication upon creation - all regions
Our team has identified an issue when creating new matters that is resulting in duplications in b...
about 3 hours
Jun 18, 2025
11:08 PM WEST
Major
Issue Identified – ap-southeast-2
We are writing to inform that our team is aware of an outage affecting the Actionstep Practice Ma...
41 minutes
Jun 09, 2025
09:20 AM WEST
Major
Issue Identified – <>
We are writing to inform that our team is aware of an outage affecting the UK - Server Outage (eu...
about 4 hours
Sign up to check more outage history
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User comments about problems with Actionstep

  • Bad Gateway Launch Pad - Unexpected API Error (502).

  • Euro server seems to be down.

  • Tina - Error 403 - Forbidden when attempting to upload to the portal for the client .

  • Amanda - emails are unable to be saved to relevant file - the program tells us 'Something went wrong'.

    Australia

  • Anthony - 500 Internal Server Error when trying to access certain cases..

  • Laurie - It's not loading on the website.

  • Blaire - Getting a 503 inoperable message..

  • Liam - 502 Bad Gateway Error (US West).

  • Russ - us-east-1.actionstep.com redirected you too many times..

  • Natalie - Actionstep is not working and we got Bad Gateway Error! message.

  • Danny - Bad Gateway error on login.

  • Margot - Bad Gateway error on all our user computers.

  • Jenny - Bad Gateway error, can't load anything. .

  • Michael - Not loading for our whole company.

  • Farah - Bad Gateway Error! This server was acting as a gateway and received an invalid response from an upstream server. This error has been logged and the operations team notified..

  • Katherine - Cannot sync emails to Actionstep.

  • Clare - Will not open any word documents in Actionstep for all users of Actionstep in the office and also will not save emails in actionstep. .

Actionstep status page - All services & components

Component Status
Login / Launchpad OK
Canada OK
USA (West) OK
USA (East) OK
United Kingdom OK
Australia OK
Singapore OK
Auckland Office OK

Actionstep Related Services & Alternatives

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Fastly

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Google Workspace

Google Workspace

OK
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Datadog US1

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Aircall

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Slack

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4522+ third-party services available to monitor

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Legal practice management software providing tools for case management, billing, and client data, with dedicated support across multiple global regions.

Monitoring Actionstep since November 2021

Tracking 8 Actionstep services and regions

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14 incidents in 2025

Frequently Asked Questions

Is Actionstep down today?

Actionstep isn't down. You can check Actionstep status and incident details on the top of the page. IsDown continuously monitors Actionstep official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Actionstep status?

Actionstep is currently operational. You can check Actionstep status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Actionstep outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Actionstep down today or just slow?

Currently there's no report of Actionstep being slow. Check on the top of the page if there are any reported problems by other users.

How are Actionstep outages detected?

IsDown monitors the Actionstep official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Actionstep having an outage right now?

Actionstep last outage was on October 13, 2025 with the title "Issue Identified – <>"

How to check if Actionstep is down?

Why use IsDown to monitor Actionstep instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Actionstep and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Actionstep?

IsDown and DownDetector help users determine if Actionstep is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Actionstep's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Actionstep status changes?

IsDown offers an easy way to monitor Actionstep with maximum flexibility

Major Outages Notifications

IsDown monitors Actionstep for major outages. A major outage is when Actionstep experiences a critical issue that severely affects one or more services/regions. When Actionstep marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Actionstep status page for minor outages. A minor outage is when Actionstep experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Actionstep status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Actionstep publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Actionstep and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Actionstep and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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