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DocuSign Outage History

Every past DocuSign outage tracked by IsDown, with detection times, duration, and resolution details.

There were 488 DocuSign outages since July 2022. The 114 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor February 24, 2026

February 2026: Customers may experience latency when sending and signing (Incident 4392)

Detected Feb 24, 2026 5:04 AM EST · Resolved Feb 24, 2026 7:01 AM EST · Duration about 2 hours

DocuSign experienced latency issues affecting customers' ability to send and sign documents, with the DEMO component impacted. The incident lasted approximately 2 hours before being resolved. The service disruption has been fully addressed and normal functionality restored.

Minor February 12, 2026

February 2026: Test incident

Detected Feb 12, 2026 2:09 PM EST · Resolved Feb 12, 2026 4:08 PM EST · Duration about 2 hours