Minor
February 24, 2026
February 2026: Customers may experience latency when sending and signing (Incident 4392)
Detected
Feb 24, 2026 5:04 AM EST
·
Resolved
Feb 24, 2026 7:01 AM EST
·
Duration
about 2 hours
DocuSign experienced latency issues affecting customers' ability to send and sign documents, with the DEMO component impacted. The incident lasted approximately 2 hours before being resolved. The service disruption has been fully addressed and normal functionality restored.