Is Ribbon Health Down? Check current status

Check if Ribbon Health is down, official outages, user-reported issues, and outages map.

Current Ribbon Health status

Ribbon Health is working normally

Updated from Ribbon Health official status page

Having problems with Ribbon Health?

Ribbon Health service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Ribbon Health status data.

Recent Ribbon Health Outages and Downtime History

IsDown has tracked 12 incidents since started monitoring Ribbon Health status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 18, 2023
09:02 PM CEST
Minor
We are experiencing an outage to our Providers and Clinical Areas endpoints. We are actively inve...
about 7 hours
May 12, 2023
04:15 PM CEST
Minor
We are currently investigating this issue.
about 4 hours
Oct 03, 2022
09:04 PM CEST
Minor
Ribbon is currently experiencing a technical issue with our API infrastructure that is preventing...
Ongoing
Apr 25, 2022
07:48 PM CEST
Minor
Please note this message does not affect customers who have migrated to our Eligibility Check end...
Ongoing
Mar 03, 2022
06:39 AM CET
Minor
Our clearinghouse partner, Change Healthcare, is experiencing an outage on Eligibility processing...
Ongoing
Feb 23, 2022
03:29 PM CET
Minor
Our clearinghouse, Change Healthcare, is experiencing intermittent errors with processing eligibi...
Ongoing
Nov 07, 2021
09:30 PM CET
Minor
Our API server lost access to our underlying DB again due to the same breaking change that caused...
Ongoing
Oct 29, 2021
04:00 AM CEST
Minor
Our API was read-only from 10pm - 4:15 EST on 10/28 to 10/29 as we underwent a scheduled database...
Ongoing
Oct 29, 2021
03:45 AM CEST
Minor
Our API will be read-only from 10pm - 4:15 EST on 10/28 to 10/29 as we complete a scheduled datab...
Ongoing
Oct 06, 2021
10:30 AM CEST
Minor
Our API server lost access to our underlying DB due to a breaking change introduced by a migratio...
Ongoing
Sign up to check more outage history
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Ribbon Health status page - All services & components

Component Status
Providers Endpoint OK
Locations Endpoint OK
Reference Endpoints OK
Other MINOR
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Healthcare data API that offers provider and location search, editing capabilities, and insurance eligibility checks for streamlined healthcare operations.

Monitoring Ribbon Health since January 2023

Tracking 15 Ribbon Health services and regions

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Check their official status page.

0 incidents in 2025

Frequently Asked Questions

Is Ribbon Health down today?

Ribbon Health isn't down. You can check Ribbon Health status and incident details on the top of the page. IsDown continuously monitors Ribbon Health official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Ribbon Health status?

Ribbon Health is currently operational. You can check Ribbon Health status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Ribbon Health outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Ribbon Health down today or just slow?

Currently there's no report of Ribbon Health being slow. Check on the top of the page if there are any reported problems by other users.

How are Ribbon Health outages detected?

IsDown monitors the Ribbon Health official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Ribbon Health having an outage right now?

Ribbon Health last outage was on September 18, 2023 with the title "API Outage"

How to check if Ribbon Health is down?

Why use IsDown to monitor Ribbon Health instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ribbon Health and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Ribbon Health?

IsDown and DownDetector help users determine if Ribbon Health is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ribbon Health's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Ribbon Health status changes?

IsDown offers an easy way to monitor Ribbon Health with maximum flexibility

Major Outages Notifications

IsDown monitors Ribbon Health for major outages. A major outage is when Ribbon Health experiences a critical issue that severely affects one or more services/regions. When Ribbon Health marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Ribbon Health status page for minor outages. A minor outage is when Ribbon Health experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Ribbon Health status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Ribbon Health publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Ribbon Health and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Ribbon Health and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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