Check if Ribbon Health is down, official outages, user-reported issues, and outages map.
Ribbon Health is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 12 incidents since started monitoring Ribbon Health status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Ribbon Health outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Sep 18, 2023
09:02 PM CEST
|
Minor
We are experiencing an outage to our Providers and Clinical Areas endpoints. We are actively inve...
|
about 7 hours |
May 12, 2023
04:15 PM CEST
|
Minor
We are currently investigating this issue.
|
about 4 hours |
Oct 03, 2022
09:04 PM CEST
|
Minor
Ribbon is currently experiencing a technical issue with our API infrastructure that is preventing...
|
Ongoing |
Apr 25, 2022
07:48 PM CEST
|
Minor
Please note this message does not affect customers who have migrated to our Eligibility Check end...
|
Ongoing |
Mar 03, 2022
06:39 AM CET
|
Minor
Our clearinghouse partner, Change Healthcare, is experiencing an outage on Eligibility processing...
|
Ongoing |
Feb 23, 2022
03:29 PM CET
|
Minor
Our clearinghouse, Change Healthcare, is experiencing intermittent errors with processing eligibi...
|
Ongoing |
Nov 07, 2021
09:30 PM CET
|
Minor
Our API server lost access to our underlying DB again due to the same breaking change that caused...
|
Ongoing |
Oct 29, 2021
04:00 AM CEST
|
Minor
Our API was read-only from 10pm - 4:15 EST on 10/28 to 10/29 as we underwent a scheduled database...
|
Ongoing |
Oct 29, 2021
03:45 AM CEST
|
Minor
Our API will be read-only from 10pm - 4:15 EST on 10/28 to 10/29 as we complete a scheduled datab...
|
Ongoing |
Oct 06, 2021
10:30 AM CEST
|
Minor
Our API server lost access to our underlying DB due to a breaking change introduced by a migratio...
|
Ongoing |
See what users are saying about Ribbon Health issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Component | Status |
---|---|
Providers Endpoint | OK |
Locations Endpoint | OK |
Reference Endpoints | OK |
Other | MINOR |
Healthcare data API that offers provider and location search, editing capabilities, and insurance eligibility checks for streamlined healthcare operations.
Monitoring Ribbon Health since January 2023
Tracking 15 Ribbon Health services and regions
0 incidents in 2025
IsDown is a status page aggregator that monitors if Ribbon Health and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Ribbon Health, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Ribbon Health (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Ribbon Health's 15 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Ribbon Health and other services.
IsDown checks Ribbon Health official status page for major/minor outages or downtimes. A major outage is when Ribbon Health experiences a critical issue that severely affects one or more services/regions. A minor incident is when Ribbon Health experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Ribbon Health outage, we send you an alert and update your dashboard and status page.
Ribbon Health and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Ribbon Health status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Ribbon Health publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Ribbon Health and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Ribbon Health but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Ribbon Health and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of Ribbon Health and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Ribbon Health down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect Ribbon Health outages, IsDown monitors Ribbon Health's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official Ribbon Health status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including Ribbon Health in a single dashboard. | ||
Instant Ribbon Health outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of Ribbon Health official status and user-reported issues. | ||
Maintenance feed for Ribbon Health | ||
Granular alerts filtering by Ribbon Health components and regions. |
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Ribbon Health isn't down. You can check Ribbon Health status and incident details on the top of the page. IsDown continuously monitors Ribbon Health official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ribbon Health is currently operational. You can check Ribbon Health status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ribbon Health being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ribbon Health official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ribbon Health last outage was on September 18, 2023 with the title "API Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ribbon Health and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Ribbon Health is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ribbon Health's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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