Salsify Status. Is Salsify Down?

Check if Salsify is down, recent outages, user-reported issues, and outages map.

Is Salsify down right now? What's the current status?

Salsify is having a major outage

Intermittent Crawling Errors Affecting Data Freshness

started 4 months ago

Our engineering team has identified an issue with crawling Sam's Club and Lowe's products. This issue returns a 'Blocked' error, which affects all Sam's Club and Lowe's insights reports. We are act...

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Salsify not working today?

 

Salsify service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Salsify status data.

Recent Salsify Outages and Downtime History

IsDown has tracked 248 incidents since started monitoring Salsify status in June 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 25, 2025
05:49 PM EDT
Major Walmart Marketplace publishes failing 3 days
Sep 11, 2025
06:11 AM EDT
Major Publishes to Walmart Omni Spec Partial Content Refresh not processing 1 day
Sep 03, 2025
10:34 AM EDT
Major PXM Support Case form failing to load 32 minutes
Aug 29, 2025
06:59 PM EDT
Minor Automated processing of Salsify FTP files failing about 2 hours
Aug 28, 2025
12:49 PM EDT
Major JSON Mount Point Uploads Failing about 2 hours
Aug 26, 2025
09:04 AM EDT
Major Import Assets from FTP lab failing about 1 hour
Aug 25, 2025
07:49 PM EDT
Major Catalog Sites failing to publish about 1 hour
Aug 18, 2025
02:57 PM EDT
Minor Publishing to iTradeNetwork is currently disabled 1 day
Aug 08, 2025
01:22 AM EDT
Major Product Activity Page With There was an error loading this content Error about 8 hours
Aug 07, 2025
11:14 AM EDT
Minor Delays in Import runs about 3 hours
Sign up to check more outage history
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Salsify problems reported by users

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Salsify status page - All services & components

Component Status
Salsify Application OK
Salsify Chat OK
Syndication OK
Salsify Support Portal OK

Product experience management platform that offers content creation, management, syndication, and analytics for e-commerce channels.

Monitoring Salsify since June 2021

Tracking 14 Salsify services and regions

40 incidents in 2025

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Salsify outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
31
1
2
3
Sep 03, 2025
1 outage
4
Sep 04, 2025
No Outages
5
Sep 05, 2025
No Outages
6
Sep 06, 2025
No Outages
7
Sep 07, 2025
No Outages
8
Sep 08, 2025
No Outages
9
Sep 09, 2025
No Outages
10
Sep 10, 2025
No Outages
11
Sep 11, 2025
1 outage
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
1 outage
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
2
3
4

Number of Incidents

3 issues

Last incident

5 days ago

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Frequently Asked Questions

Is Salsify down today?

Salsify is down. You can check Salsify status and incident details on the top of the page. IsDown continuously monitors Salsify official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Salsify status?

Salsify seems to be having problems. You can check Salsify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Salsify outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Salsify down today or just slow?

Yes, Salsify might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Salsify outages detected?

IsDown monitors the Salsify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Salsify having an outage right now?

Salsify last outage was on September 25, 2025 with the title "Walmart Marketplace publishes failing"

Salsify down for everyone or just me?

How to check if Salsify is down?

Why use IsDown to monitor Salsify instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Salsify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Salsify?

IsDown and DownDetector help users determine if Salsify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Salsify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Salsify status changes?

IsDown offers an easy way to monitor Salsify with maximum flexibility

Major Outages Notifications

IsDown monitors Salsify for major outages. A major outage is when Salsify experiences a critical issue that severely affects one or more services/regions. When Salsify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Salsify status page for minor outages. A minor outage is when Salsify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Salsify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Salsify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Salsify and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Salsify and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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