Check if Salsify is down, recent outages, user-reported issues, and outages map.
Salsify is having a major outage
Our engineering team has identified an issue with crawling Sam's Club and Lowe's products. This issue returns a 'Blocked' error, which affects all Sam's Club and Lowe's insights reports. We are act...
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Salsify.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Salsify status data.
IsDown has tracked 248 incidents since started monitoring Salsify status in June 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 25, 2025
05:49 PM EDT
|
Major | Walmart Marketplace publishes failing | 3 days |
Sep 11, 2025
06:11 AM EDT
|
Major | Publishes to Walmart Omni Spec Partial Content Refresh not processing | 1 day |
Sep 03, 2025
10:34 AM EDT
|
Major | PXM Support Case form failing to load | 32 minutes |
Aug 29, 2025
06:59 PM EDT
|
Minor | Automated processing of Salsify FTP files failing | about 2 hours |
Aug 28, 2025
12:49 PM EDT
|
Major | JSON Mount Point Uploads Failing | about 2 hours |
Aug 26, 2025
09:04 AM EDT
|
Major | Import Assets from FTP lab failing | about 1 hour |
Aug 25, 2025
07:49 PM EDT
|
Major | Catalog Sites failing to publish | about 1 hour |
Aug 18, 2025
02:57 PM EDT
|
Minor | Publishing to iTradeNetwork is currently disabled | 1 day |
Aug 08, 2025
01:22 AM EDT
|
Major | Product Activity Page With There was an error loading this content Error | about 8 hours |
Aug 07, 2025
11:14 AM EDT
|
Minor | Delays in Import runs | about 3 hours |
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Component | Status |
---|---|
Salsify Application | OK |
Salsify Chat | OK |
Syndication | OK |
Salsify Support Portal | OK |
Product experience management platform that offers content creation, management, syndication, and analytics for e-commerce channels.
Monitoring Salsify since June 2021
Tracking 14 Salsify services and regions
40 incidents in 2025
Number of Incidents
3 issues
Last incident
5 days ago
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Salsify is down. You can check Salsify status and incident details on the top of the page. IsDown continuously monitors Salsify official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Salsify seems to be having problems. You can check Salsify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Salsify might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Salsify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Salsify last outage was on September 25, 2025 with the title "Walmart Marketplace publishes failing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Salsify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Salsify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Salsify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Salsify with maximum flexibility
IsDown monitors Salsify for major outages. A major outage is when Salsify experiences a critical issue that severely affects one or more services/regions. When Salsify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Salsify status page for minor outages. A minor outage is when Salsify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Salsify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Salsify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Salsify and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Salsify and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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