Check if Salsify FTP is down, recent outages, user-reported issues, and outages map.
Salsify FTP is working normally
Last checked from Salsify's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 15 incidents for Salsify FTP since started monitoring Salsify status in June 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
11 days ago · lasted about 2 hours
We have received reports of an issue with the processing of certain files uploaded to the Salsify FTP, including some transformations, deliveries, and Salsify imports. A very limited set of files using a specific internal automation framework are ...
over 1 year ago · lasted about 17 hours
We experienced a recent incident impacting numerous processes in our PXM platform, but a quick remedy was applied. These services appear to be restored, and we are monitoring closely. During the incident, users may have noticed degraded performanc...
over 1 year ago · lasted about 3 hours
We have determined that uploads to Salsify's FTP are failing, and empty files are being created. This is causing import processes using these files to fail. Any publishes to our Salsify FTP will also be affected by this issue. We are currently ...
We've tracked and collected 15 incidents for Salsify FTP since started monitoring Salsify status
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Salsify FTP is down. You can check Salsify FTP status and incident details on the top of the page. IsDown continuously monitors Salsify FTP official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Salsify FTP seems to be having problems. You can check Salsify FTP status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Salsify FTP being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Salsify FTP official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Salsify FTP last outage was on August 30, 2025 with the title "Automated processing of Salsify FTP files failing"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Salsify with maximum flexibility
IsDown monitors Salsify FTP for major outages. A major outage is when Salsify FTP experiences a critical issue that severely affects one or more services/regions. When Salsify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Salsify status page for minor outages. A minor outage is when Salsify FTP experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Salsify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Salsify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Salsify and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Salsify and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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