VanillaSoft status updated a few minutes ago
VanillaSoft is working normally
This chart shows the number of user-reported issues for VanillaSoft service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report VanillaSoft is down. The map shows recent VanillaSoft outages from around the world.
VanillaSoft Outage MapIn the last 90 days, VanillaSoft had 4 incidents (3 major outages and 1 minor incident) with a median duration of 1 hour 24 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check VanillaSoft status history below. IsDown detects when VanillaSoft is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating reports of some clients receiving "Failed to Establish" errors whe...
|
Nov 24, 2025 at 03:02 PM UTC
|
about 1 hour |
|
We are currently investigating reports that some clients are receiving the following error on the...
|
Nov 20, 2025 at 02:31 PM UTC
|
about 1 hour |
|
Please be advised that the Vanillasoft.net will be down for emergency maintenance at 10:45am on M...
|
Nov 10, 2025 at 03:33 PM UTC
|
about 1 hour |
|
We are currently reviewing issues with our VoIP line provisioning partner Alianza that could be i...
|
Oct 28, 2025 at 10:01 PM UTC
|
about 2 hours |
|
We are investigating reports that some clients may be experiencing an issue affecting inbound cal...
|
Oct 13, 2025 at 02:51 PM UTC
|
33 minutes |
|
We are investigating reports that some clients maybe experiencing an issue affecting inbound call...
|
Oct 07, 2025 at 08:37 PM UTC
|
about 1 hour |
|
We are currently investigating reports that outbound calls are failing to establish. Some clients...
|
Aug 21, 2025 at 04:09 PM UTC
|
about 3 hours |
|
Our engineers confirm a fix has been deployed. Although we have seen significant improvements, so...
|
Aug 20, 2025 at 04:47 PM UTC
|
about 3 hours |
|
We are currently investigating reports that outbound calls are failing to establish. Some clients...
|
Aug 20, 2025 at 01:34 PM UTC
|
about 3 hours |
|
Our telephony provider for our call centre is currently experiencing a temporary service disrupti...
|
Jun 12, 2025 at 06:48 PM UTC
|
about 3 hours |
Check if any VanillaSoft component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| VanillaSoft.com WebSite | OK |
| VanillaSoft Legacy Application | OK |
| VanillaSoft VoIP/SMS | OK |
| VanillaSoft Web Application | OK |
IsDown has monitored VanillaSoft continuously since April 2020, tracking this CRM & Sales Enablement for 6 years. Over that time, we've documented 55 outages and incidents, averaging 0.8 per month. When VanillaSoft goes down, incidents typically resolve within 88 minutes based on historical data.
We monitor VanillaSoft's official status page across 4 components. IsDown interprets VanillaSoft statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When VanillaSoft is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track VanillaSoft status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks VanillaSoft's status page every few minutes, across all 4 components. We combine official status data with user reports to detect when VanillaSoft is down, often before the vendor announces it.
When VanillaSoft status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks VanillaSoft official status page for major/minor outages or downtimes. A major outage is when VanillaSoft experiences a critical issue that severely affects one or more services/regions. A minor incident is when VanillaSoft experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a VanillaSoft outage, we send you an alert and update your dashboard and status page.
VanillaSoft and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in VanillaSoft status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
VanillaSoft publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors VanillaSoft and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
VanillaSoft is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor VanillaSoft health alongside all your other vendors in a single view.
Get notified when VanillaSoft is down. Filter by severity to skip noise.
Route VanillaSoft outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share VanillaSoft service status with your team or customers on a branded page.
Looking for VanillaSoft outage alerts like Downdetector? IsDown monitors VanillaSoft's official status page for verified incident data, not just user reports. Know exactly when VanillaSoft is down, which components are affected, and when service health is restored. Here's why official VanillaSoft status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official VanillaSoft status page monitoring. Know when VanillaSoft is down with real time incident details. | ||
| Monitor 5,420+ services including VanillaSoft in a single dashboard. | ||
| Instant VanillaSoft outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: VanillaSoft official status plus user reports for early outage detection. | ||
| Maintenance feed for VanillaSoft | ||
| Granular alerts filtering by VanillaSoft components and regions. |
14-day free trial • No credit card required
VanillaSoft isn't down. You can check VanillaSoft status and incident details on the top of the page. IsDown continuously monitors VanillaSoft official status page every few minutes. In the last 24 hours, there were 0 outages reported.
VanillaSoft is currently operational. You can check VanillaSoft status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of VanillaSoft being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the VanillaSoft official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
VanillaSoft last outage was on November 24, 2025 with the title "Some Clients getting "Failed to Establish" Errors on their softphones"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor VanillaSoft and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if VanillaSoft is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VanillaSoft's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required