Is Helium Down?

Helium status is operational

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Users are not reporting problems in Helium

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Helium problems reported by users

This chart provides user-reported problems for Helium in the last 12 hours. It's a collection of user reports from different sources.

Latest Helium Outages

We continuously monitor the official Helium status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Helium outages and possible affected you.

0 Outages in the last 7 days
1 Outages in the last 30 days
17 Days since last incident

Minor Resolved · 16 days ago · lasted about 3 hours

Service providing blockchain data to Explorer, Apps under emergency maintenance

During an upgrade to the latest database release, our service provider ran into an issue and had to stop the service that provides blockchain data to Explorer, Helium Vote, Helium App, and Wallet App. They're working on resolving the issue and hopefully have it back shortly.

Minor Resolved · about 1 month ago · lasted about 9 hours

API Outage - Explorer, Apps are behind. Transactions delayed

All - our API provider has let us know there's currently an API outage so data displayed on explorer, Helium Hotspot App, and Helium Wallet App are behind about 200 blocks. This also affects transactions recently submitted in the last 2 hours. If they have cleared, you're good to go. If they're still pending, please do not resubmit the transaction - they will automatically clear when the API is back up and fully synced. Our provider has rebooted the database and I'll provide another update in an hour or so. Your rewards are not affected - they will just show up when the API is back. Data transfer is not affected. While the main Helium API is still down, you might be able to do what you’re trying to do using community data sources such as: https://hotspotty.net/ https://hntscan.io/ https://www.heliumboard.com/ https://heliumtracker.io/ https://heliumgeek.com/

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Minor Resolved · 2 months ago · lasted about 4 hours

API Temporarily Halted - Chain Moving Normally

The public Helium API is currently not showing block and transaction data after block 1621471 due to a missing ETL patch for a new transaction type. The chain is still performing other activity normally and is not affected. Funds are safe and activity like Proof of Coverage and Data Transfers continue normally. The API, however, is behind the chain so apps that onboard and move Hotspots, transfer HNT and MOBILE through the API, etc. will be degraded until the API is able to process blocks again. Please do not resubmit transactions until patches are applied on public ETL and API instances. More information on these patches are being shared on Discord and will be published shortly.

Major Resolved · 2 months ago · lasted about 8 hours

Chain Halt @ Block 1,619,671

Validators with a corrupted region cache are preventing block production. The core team is working with operators to fix affected validators to resume block production. Sorry for the inconvenience and thanks for your patience. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.

Minor Resolved · 2 months ago · lasted about 8 hours

Blockchain stalled at block height 1619546

The blockchain is currently stalled at block height 1619546 after activating the regional chain variables. The core team is working through the issue with the Validator Operators. We will provide an update as soon as we know more. Funds are safe.

Major Resolved · 2 months ago · lasted 1 day

Helium API Service Scheduled Maintenance Continues

The Helium API Service is still offline due to unforeseen issues during the maintenance window. The team is working through a resolution and will update time of resolution as soon as possible. During this time: ▫️Submitting transactions will be unavailable in the Helium Hotspot App and Helium Wallet App. (Transactions include Add Hotspot, Assert Location, Payments, Burns, and Transfer Hotspots) ▫️ Information displayed in the Hotspot App, Wallet App, and Explorer will be unavailable, out-of-date, or delayed. ▫️ Mining, Rewards, and data transfer are not affected, but their transactions will be delayed until the maintenance is over. While the main Helium API is still down, you might be able to do what you’re trying to do using community data sources such as: https://hotspotty.net/ https://hntscan.io/ https://www.heliumboard.com/ https://heliumtracker.io/ https://heliumgeek.com/ Give some of these tools developed by the Helium community a spin!

Major Resolved · 3 months ago · lasted about 8 hours

Chain Halt @ Block 1,589,496

The core developers and validator operators have noticed a chain halt at block 1,589,496. We are investigating the root cause. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.

Helium Components Status

Check the current status of the components

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Frequently Asked Questions

Is Helium down right now? What is Helium current status?
Helium seems to be up and running. We've updated the status 3 minutes ago.
Was Helium down today?
Helium is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Helium, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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