We continuously monitor the official Helium status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Helium outages.
Minor Resolved · about 1 month ago · lasted about 2 hours
The core team is rolling out a new packet router release • HPR utility for more debugging visibility on a route level • additional grpc stream management The expected downtime is 15-20 minutes.
Major Resolved · about 2 months ago · lasted about 7 hours
The Helium Packet Routers started experiencing intermittent outage from 2:38PM PT due to misconfigured open file limit, the issue was resolved on 3:43 PT. The team is monitoring the incident as there still seem to be some loose ends. Will continue the update here.
Minor Resolved · 2 months ago · lasted about 1 hour
The core team is performing load testing on the Singapore packet routers. We will be closely monitoring the infra metrics and data transfer health.
Minor Resolved · 3 months ago · lasted about 20 hours
The core developers have noticed a drop off in Beaconing activity and believe that the cause is an earlier problem with the Configuration Service. The developers believe that Hotspots should resume their normal Beaconing some 4 hours after this notice and will continue to monitor the situation for changes.
Minor Resolved · 3 months ago · lasted about 4 hours
We have identified an issue with the Solana RPC and are coordinating with the third party provider on resolution. Helium Wallet App performance may be degraded at this time.
Major Resolved · 3 months ago · lasted about 4 hours
Due to a high amount of packet rate, the data transfer in U.S. may be experiencing degraded service. The core team is on it and we will provides updates here.
User-reported problems for Helium in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
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