Monitor the status of
all your services in one place
Is Helium down? Create an account and easily monitor the services that impact your business. Keep your team in the loop with instant notifications when a service is experiencing problems. Access to historical data to see how the services are performing over time.
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Helium Latest Stats, Incidents, and Reports
- 3
- Incidents in the last 7 days
- 8
- Incidents in the last 30 days
- Reports in the last 12 hours
Resolved API / Explorer and Apps Behind Blockchain
The ETL is crashing absorbing a block. We are looking into the issue right now and will update shortly. The blockchain is fine, this issue is only the ETL which affect the data you see in the various apps.
Resolved API stuck at block 1179754
The team is investigating an issue where Explorer and App are stuck at block 1179754. We've contacted our API provider and will provide an update shortly. The blockchain is still moving at this time. Pending transactions may appear stuck until the blocks start moving again. Transactions affected will include: - payment - burn/burn to vote - add hotspot/assert location - transfer hotspot
Resolved App not usable for some users
We're investigating an issue where users may not be able to use the mobile app to send transactions or view data. The root cause is due to the API being down. At this point, you may not be able to: - send payments - burn HNT to vote - add Hotspots/assert location - view Hotspot data The chain is still moving, your tokens and Hotspots are safe and unaffected.
Why use IsDown?
No more running around to find the problem. Be the first to know!
All your services status in one place
Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.
Notification level by service
Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Weekly digest
Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
Start monitoring
all your essential services
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
There are 1411 services to choose from, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
FAQ
- Is Helium down?
- Helium seems to be up and running. We're updating the status regularly.
- I'm having issues with Helium, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Helium is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Helium has issues.
- Why IsDown?
- We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.
Ready to start monitoring your services?
Your employees rely on SaaS and cloud applications. Make them more productive and efficient. Enabling monitoring for your services will give you real-time alerts and notifications when your services are down.
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