Is Hypercare Down?

Hypercare Status is Up and Running

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IsDown is a simple, easy-to-use, and powerful monitoring tool that will help you keep track of all your service's status. Instant notifications in email, Slack, or Discord when a service is experiencing problems. Your teams will be able to quickly identify and react faster to problems. No more running around and wasting precious time.

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Hypercare Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
0
Incidents in the last 30 days
Reports in the last 12 hours
40
days since last incident

Resolved Minor Some users are reporting a slow connection to the admin portal. Support team is currently investigating the issue.

We are currently investigating this issue.

about 1 month ago

Resolved Minor Opening Hypercare on an iOS device resulting in a crash

At 8:08 am EST some users experienced crashing in our iOS app. The engineering team is reviewing the situation and will provide updates shortly.

2 months ago

Resolved Minor Messaging via Hypercare seems to be failing in the U.S. region

Currently, users in the U.S. may experience challenges sending or receiving a message via Hypercare. We are currently investigating this issue.

3 months ago

Resolved Minor Users can experience reconnecting status via Hypercare

This current issue is identified and is currently under fixing. This current issue with performance can affect real time updates via Hypercare application.

4 months ago

Resolved Minor Inability to view, edit profiles over admin portal

Currently, we have confirmed the issue where administrators are unable to view profiles over the administrative portal and therefore unable to edit and remove the user from the organization. We are currently investigating this issue.

4 months ago

Hypercare Components Status

Administration Controls (Admin Panel)
OK
Authentication
OK
Marketing Website
OK
Messages
OK
Notifications
OK
On-Call
OK
Pager Replacement Number
OK
Web Messaging Portal
OK
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Why IsDown is for you!

No more running around to find the problem. Your team on top of the problems!

All your services status in one place

Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.

Real-time notifications on incidents

We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.

Set notification level by service

Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Get a Weekly Digest

Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.

Get notifications for only specific components

Filter the notifications by components of a service. You can choose to receive notifications when it's affecting only a specific component

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  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.

  2. Step 2 Select your services

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  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

Frequently Asked Questions

Is Hypercare down today?
Hypercare seems to be up and running. We've updated the status 8 minutes ago.
I'm having issues with Hypercare, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Hypercare is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Hypercare has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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