This chart provides user-reported problems for Hypercare in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Hypercare status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Hypercare outages and possible affected you.
Minor Resolved · about 11 hours ago · lasted about 1 hour
It has been identified that some services on the Hypercare platform have degraded performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Minor Resolved · about 1 month ago · lasted 1 day
Hypercare's virtual pager may not work when a caller attempts to call a Hypercare virtual pager from a subset of Bell phone numbers. This is due to an issue experienced by our third party provider, Twilio, and is currently under investigation. We will provide further updates when they become available.
14 day free trial · No credit card required
Maintenance Resolved · 3 months ago · lasted 21 days
---- Affecting only the Canadian Region ---- There is a Hypercare service disruption that is occurring intermittently on the Canadian servers. During a service disruption, end users will have performance issues that affect their experience with Hypercare. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Major Resolved · 4 months ago · lasted about 4 hours
There’s a Hypercare service performance degradation. Users can access Hypercare, but some functionality may be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Minor Resolved · 5 months ago · lasted about 11 hours
Hypercare Download Availability Temporarily disabled in the Google Play Store
Impact: During this time, customers will not be able to download the Hypercare app in the Google Play Store. Users of Hypercare with the app already downloaded will not experience any downtime however new Android users will experience a delay in downloading the app from the Google Play Store until the situation is resolved. Android users can login to Hypercare using Google Chrome (app.hypercare.com) on their devices. Upon investigation, the team identified an issue with documentation provided to Google and is rolling out a fix.
Minor Resolved · 8 months ago · lasted less than a minute
Performance Degradation - SMS notification system
The Hypercare team became aware of a performance degradation issue impacting multiple phone numbers in the production environment. Impact: During this time customers may experience complications creating new user accounts, resetting passwords using SMS along with receiving Safeguard notifications. Please note that Hypercare messaging on mobile and web platforms are not impacted as a result of this incident. We are currently investigating this incident and exploring multiple paths to resolution including the possibility of a workaround that customers can use to mitigate the issue by using email in the ‘forgot password flow’ and Safeguard notifications. Any questions please reach out to your Customer Success team or Support channels.
Minor Resolved · 10 months ago · lasted 24 minutes
Some users are reporting a slow connection to the admin portal. Support team is currently investigating the issue.
We are currently investigating this issue.
Check the current status of the components
Have you ever missed an important outage from a third-party service? We've built IsDown, so you never miss another outage again. It's the easiest way to monitor all your SaaS and cloud providers and get alerted when an outage impacts your business.Start free trial
No credit card required · Cancel anytime · 2341 services available
Quickly identify external outages that impact your business. We are monitoring more than 2000 services in real time.
A high-level view of the health of all your services
IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.
Outage monitoring in real time
Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.
Receive alerts in your preferred channels
Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.
Easily integrate with your current tools and workflows
Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.
Avoid notifications clutter
Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.
Multiple dashboards, shareable with the world
Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.
Prepare for scheduled maintenances
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Weekly Digest of the services' outages
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
DevOps & On-Call Teams
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
IT Support Teams
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.
5 minute setup,
instant value for your team
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
There are 2341 services to choose from and you can start monitoring, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Try it out! How much time you'll save your team, by having the outages information close to them?