Is NetDocuments US Down?

NetDocuments US status is operational

IsDown is monitoring NetDocuments US's official status page in real time.

Stats for NetDocuments US official incidents in the last 30 days

Number of Incidents

2 outages

Since last incident

10 days

Users reports for NetDocuments US in the last 12 hours

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Monitor and keep track of NetDocuments US's current and past outages

Minor · 10 days ago · lasted about 10 hours

Degraded Performance

NetDocuments is investigating a potential latency issue in the US Service that could be affecting some customers. We will continue to provide updates to this post as the issue is diagnosed and resolved. If you are experiencing difficulty, please contact support via the portal or by phone. https://support.netdocuments.com/ US customers call 801-226-6882 or 866-NETDOCS (638-3627) AU customers call +61 2 8310 4319 EU customers call +44 2034.556770

Minor · 11 days ago · lasted about 2 hours

NetDocuments Slowness

NetDocuments is investigating a potential issue with slowness in the US Service. We will continue to provide updates to this post as the issue is diagnosed and resolved. If you are experiencing difficulty, please contact support via the portal or by phone. https://support.netdocuments.com/ US customers call 801-226-6882 or 866-NETDOCS (638-3627) AU customers call +61 2 8310 4319 EU customers call +44 2034.556770

Major · about 1 month ago · lasted about 3 hours

Potential Service issue

NetDocuments is investigating a potential issue accessing the US Service. We will continue to provide updates to this post as the issue is diagnosed and resolved. If you are experiencing difficulty, please contact support via the portal or by phone. https://support.netdocuments.com/ AU customers call +61 2 8310 4319 EU customers call +44 2034.556770 US customers call 801-226-6882 or 866-NETDOCS (638-3627)

Minor · about 2 months ago · lasted 21 minutes

Customer Support phone issues

We are currently experiencing issues with our Support phone system provider. The third party provider for this service is actively working on restoring the functionality. The NetDocuments Service is not affected by this issue. If you need assistance from NetDocuments Support currently, please open a Support Case on our Support Portal: https://support.netdocuments.com We will continue to update this message as more details are available.

Minor · started 5 months ago

SetBuilder intermittent issue

We are currently experiencing an issue that is affecting the ability to use SetBuilder. We will update this post with additional details as soon as they are available.

Minor · started 5 months ago

Service Issue

Our engineering team has identified an issue causing some customers to experience delays in navigation to workspaces and search fails. We are currently doing maintenance to help mitigate the issue. We will provide regular updates on the status of this issues.

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Frequently Asked Questions

Is NetDocuments US down right now? What is NetDocuments US current status?
NetDocuments US seems to be up and running. We've updated the status 41 minutes ago.
Was NetDocuments US down today?
NetDocuments US is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with NetDocuments US, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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