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Users in our US West PoP are currently experiencing an issue with our Storage & Playback service that is causing some messages to not appear in calls to that service. No errors are being returned from the service, despite messages not being returned correctly. The other services, including PubSub, are working normally. We are investigating the issue.
Resolved Major Channel Groups services are reporting errors in the EU PoP
At about 21:25 UTC on Feb 16 (Feb 16, 13:25 PST)}, the Channel Groups service began to report errors in the EU PoP. PubNub Technical Staff is investigating and more information will be posted as it becomes available. If you are experiencing issues that you believe to be related to this incident, please report the details to PubNub Support ([email protected]).
At about 03:25 UTC on Feb 16 (Feb 15, 19:25 PST)}, the Subscriber and Channel Groups service began to report errors in the AP South PoP. PubNub Technical Staff is investigating and more information will be posted as it becomes available. If you are experiencing issues that you believe to be related to this incident, please report the details to PubNub Support ([email protected]).
Resolved Minor Degraded performance of Functions service in the Mumbai PoP
We are experiencing degraded regional Functions performance in Mumbai PoP. The issue is currently under investigation
At 06:28 UTC on 01/29, we observed that some customers may be experiencing a higher rate of premature disconnection of TCP connections for certain TLS sessions, which could be seen as client timeouts. This would particularly affect customers using a pndsn.com origin and primarily affects the subscribe API call, but others may have a lesser effect. This has been partially mitigated, but we continue to work towards a complete solution.
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