SumUp status updated
SumUp is working normally
This chart shows the number of user-reported issues for SumUp service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report SumUp is down. The map shows recent SumUp outages from around the world.
SumUp Outage MapIn the last 90 days, SumUp had 12 incidents (2 major outages and 10 minor incidents) with a median duration of 1 hour 15 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check SumUp status history below. IsDown detects when SumUp is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Dec 18, 2025 at 01:10 PM UTC
|
36 minutes |
|
An issue has been identified with Sales History, Reports, Receipts, and Fiscalization. We’re look...
|
Dec 08, 2025 at 12:09 PM UTC
|
35 minutes |
|
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Dec 06, 2025 at 01:30 PM UTC
|
about 4 hours |
|
We have ongoing Cloudflare related incident.
The incident is global and not related to SumUp inte...
|
Dec 05, 2025 at 09:02 AM UTC
|
about 1 hour |
|
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Dec 02, 2025 at 01:54 PM UTC
|
14 minutes |
|
We have identified an issue in Sales History, Receipts, Refunds, and we’re looking into it. Curre...
|
Nov 24, 2025 at 11:52 AM UTC
|
about 1 hour |
|
An issue has been identified, we’re looking into it
We are investigating an issue with elevated ...
|
Nov 20, 2025 at 10:06 AM UTC
|
34 minutes |
|
An issue has been identified, we’re looking into it
We are seeing an increased rate of errors re...
|
Nov 18, 2025 at 01:24 PM UTC
|
2 days |
|
An issue has been identified, we’re looking into it
We have identified an issue with one of our ...
|
Nov 18, 2025 at 12:42 PM UTC
|
2 days |
|
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Nov 04, 2025 at 02:49 PM UTC
|
about 1 hour |
Check if any SumUp component is down. View the current status of 3 services and regions.
| Component | Status | Details |
|---|---|---|
| Logins status | OK | View details |
| Marketing Website status | OK | View details |
| Payments status | OK | View details |
SumUp isn't down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SumUp is currently operational. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SumUp being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SumUp last outage was on December 18, 2025 with the title "3G readers can't transact"
IsDown and DownDetector help users determine if SumUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SumUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.