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Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VTEX, and never miss an outage again.
Never miss outages in VTEX WebStore again
IsDown continuously monitor the official VTEX WebStore status page for ongoing outages. Check the stats for the latest 30 days and a list of the last VTEX WebStore outages.
Stats for VTEX WebStore outages in the last 30 days
Number of Outages
3
Average Downtime
180 mins
Total Downtime
540 mins
Since last incident
20 days
Users reports for VTEX WebStore in the last 12 hours
Get access to historical data and VTEX WebStore's lastest outages
Major · 20 days ago · lasted about 7 hours
Connectivity issues in Chile, sales impact
We are currently investigating this issue.
Major · 21 days ago · lasted about 1 hour
Disruption in sales for a set of stores that uses external pricing
We are currently investigating this issue.
Major · 22 days ago · lasted about 2 hours
Between 7:06 PM and 7:26 PM UTC-3 (BRT), we experienced a degraded performance on VTEX IO.
Major · about 1 month ago · lasted about 1 hour
Partial outage on VTEX IO Render
We’re currently investigating an issue in VTEX IO Render (framework used on IO Apps) and we’ll keep you posted as soon as we have more information. Thanks for your patience, and we apologize for the disruption.
Minor · 3 months ago · lasted about 2 hours
Increased delays for updating prices for products
We have identified an increase of delays to update product prices. We are working to clean our caches in order to update product prices to the newest data.
Major · 4 months ago · lasted about 2 hours
Outage on FastStore stores
We’re currently investigating an outage in FastStore WebOps, and we’ll keep you posted as soon as we have more information. All other Storefronts(Portal CMS, VTEX IO Render) are fully operational. Thanks for your patience, and we apologize for the disruption.
Minor · 6 months ago · lasted about 5 hours
Overall increase in latency
We are currently investigating an overall increase in latency in our platform
Minor · 6 months ago · lasted about 1 hour
Elevated Errors
We are investigating increased error rates in the Store Framework components.
Monitor all 3rd-party status pages in one place
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VTEX, and never miss an outage again.
Get VTEX outage notifications where you need it the most
The data and notifications you need, in the tools you already use.
Monitor all 3rd-party status pages in one place
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VTEX, and never miss an outage again.
Frequently Asked Questions
- Is VTEX WebStore down right now? What is VTEX current status?
- VTEX seems to be up and running. We've updated the status 8 minutes ago.
- Was VTEX WebStore down today?
- VTEX is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with VTEX, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with VTEX and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor VTEX outages?
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