What is VTEX WebStore status right now?

VTEX WebStore is operational. Check VTEX WebStore service health and outages at the top of this page for real-time updates.

When was the last VTEX WebStore outage?

The last VTEX WebStore outage was on October 17, 2023: "Errors on orders indexing"

How do I check if VTEX WebStore is down?

Use IsDown to monitor VTEX WebStore status and get alerts when VTEX WebStore is down. You can also check the official VTEX status page.

How do I get alerts when VTEX WebStore is down?

Create an IsDown account to monitor VTEX WebStore status. Get instant alerts via Slack, PagerDuty, or email when VTEX WebStore outages occur.

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VTEX WebStore status. Is VTEX WebStore down right now?

Q: Is VTEX WebStore down today?

VTEX WebStore is not down today according to the official status page. IsDown monitors VTEX status continuously for outages and service health issues.

VTEX status updated 3 minutes 37 seconds ago

Is VTEX WebStore down?

VTEX WebStore is working normally

IsDown last checked VTEX WebStore status on January 20, 2026 at 08:14 AM EST. We've received 0 user reports in the past 24 hours.

WebStore is a component of VTEX ›

Monitoring since Jun 2021 · 39 incidents caught · 4 components tracked in real-time

VTEX WebStore service health over the last 24 hours

This chart shows the number of user-reported issues for VTEX WebStore service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

WebStore Outage Map

VTEX outage map showing where users report when VTEX is down

See where users report VTEX WebStore is down. The map shows recent VTEX WebStore outages from around the world.

WebStore Outage Map

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Latest VTEX WebStore outages detected by IsDown

Check VTEX WebStore status history below. IsDown detects when VTEX WebStore is down, tracking both official outages and user-reported issues.

about 2 hours

Errors on orders indexing

Oct 17, 2023 at 06:27 PM

about 2 hours

Partial outage of Sales Flow

Oct 17, 2023 at 10:11 AM

40 minutes

Degraded performance in VTEX IO stores

Sep 21, 2023 at 06:00 PM

about 1 hour

Elevated error rates in Store Framework stores

Aug 28, 2023 at 04:21 PM

about 1 hour

Elevated Errors Rate in Navigation flow

Aug 24, 2023 at 05:21 PM

about 6 hours

Elevated 5xx Errors Rate in Navigation flow

Aug 24, 2023 at 03:58 AM

42 minutes

Elevated errors with IO stores navigation

Aug 17, 2023 at 05:19 AM

about 8 hours

Global Outage in the Platform

Jul 13, 2023 at 11:09 AM

about 4 hours

Elevated Errors in the Platform

Jul 12, 2023 at 04:58 PM

about 1 hour

Degraded user experience for shoppers

Jun 30, 2023 at 09:48 AM

Title	Started At	Duration
Errors on orders indexing This incident has no impact on the sales flow; customers can place orders without any issues. Mer...	Oct 17, 2023 at 10:27 PM UTC	about 2 hours
Partial outage of Sales Flow We are currently investigating this issue.	Oct 17, 2023 at 02:11 PM UTC	about 2 hours
Degraded performance in VTEX IO stores We are investigating increased error rates in our Render Server in some VTEX IO stores. Some shop...	Sep 21, 2023 at 10:00 PM UTC	40 minutes
Elevated error rates in Store Framework stores We are investigating increased error rates in our platform.	Aug 28, 2023 at 08:21 PM UTC	about 1 hour
Elevated Errors Rate in Navigation flow The issue has been identified and a fix is being implemented.	Aug 24, 2023 at 09:21 PM UTC	about 1 hour
Elevated 5xx Errors Rate in Navigation flow We are investigating an increase of 7% in 5xx error rates on our storefront platform.	Aug 24, 2023 at 07:58 AM UTC	about 6 hours
Elevated errors with IO stores navigation We are investigating an increased error rate in our IO platform. We'll add updates here as the in...	Aug 17, 2023 at 09:19 AM UTC	42 minutes
Global Outage in the Platform We are investigating increased error rates in our platform.	Jul 13, 2023 at 03:09 PM UTC	about 8 hours
Elevated Errors in the Platform We are currently investigating this issue.	Jul 12, 2023 at 08:58 PM UTC	about 4 hours
Degraded user experience for shoppers We are currently investigating this issue.	Jun 30, 2023 at 01:48 PM UTC	about 1 hour

Get alerts when VTEX WebStore is down

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Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Frequently Asked Questions

Is VTEX WebStore down today?

VTEX WebStore isn't down. You can check VTEX WebStore status and incident details on the top of the page. IsDown continuously monitors VTEX WebStore official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current VTEX WebStore status?

VTEX WebStore is currently operational. You can check VTEX WebStore status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a VTEX WebStore outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is VTEX WebStore down today or just slow?

Currently there's no report of VTEX WebStore being slow. Check on the top of the page if there are any reported problems by other users.

How are VTEX WebStore outages detected?

IsDown monitors the VTEX WebStore official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is VTEX WebStore having an outage right now?

VTEX WebStore last outage was on October 17, 2023 with the title "Errors on orders indexing"

How IsDown compares to DownDetector when monitoring VTEX?

IsDown and DownDetector help users determine if VTEX is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VTEX's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.