Outage in Help Scout
Web App Connection Timeouts
Resolved MinorIncident Report
Help Scout is back up and running, but we're currently working to clear inbound and outbound email queues. Additionally, folder views/counts, as well as workflows, will be slow to update until we're in the clear.
Components affected
Help Scout Docs API Help Scout Web App Help Scout Docs Sites Help Scout Beacon Help Scout Mobile Apps Help Scout Email Processing Help Scout Mailbox counts, folders, reports, search results Help Scout Mailbox API 2.0Need to monitor Help Scout outages?
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 10/24/2022 03:25PM
Help Scout is back up and running, but we're currently working to clear inbound and outbound email queues. Additionally, folder views/counts, as well as workflows, will be slow to update until we're in the clear.
Latest Help Scout outages
Connections Issues - 16 days ago
Connections Issues - 16 days ago
Web App Performance Issues - about 1 month ago
Degraded Performance & Slow Loading Issues - about 2 months ago
Delays to Conversation Updates - about 2 months ago
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