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Qualys Outage History

Every past Qualys outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1051 Qualys outages since December 2019. The 204 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor March 2, 2026

March 2026: US Platform 1: Schedule and On-Demand scan will be delayed or Errored (IM-12525)

Detected Mar 2, 2026 6:08 AM EST · Resolved Mar 2, 2026 4:40 PM EST · Duration about 11 hours

Qualys US Platform 1 experienced an issue causing delays and errors in scheduled and on-demand vulnerability management scans for 10.5 hours. The incident affected the Vulnerability Management (VM) component, preventing users from running scans as expected. The issue was resolved after implementing a fix and monitoring the results.

Minor February 28, 2026

February 2026: EU2 : Observing issue with VM/PA scheduled scans and reports (IM-12524)

Detected Feb 28, 2026 3:08 AM EST · Resolved Feb 28, 2026 8:45 AM EST · Duration about 6 hours

Qualys EU2 experienced an issue where some Vulnerability Management (VM) and Policy Compliance (PC) scheduled scans and reports failed to process properly. The incident affected the Vulnerability Management and Policy Audit/Policy Compliance components for 5.6 hours. The Qualys Cloud Operations team identified and fixed the underlying issue, then monitored the system until full resolution was confirmed.

Minor February 24, 2026

February 2026: EU Platform 1: Intermittent issue on VMDR Dashboard (IM-12516)

Detected Feb 24, 2026 11:27 AM EST · Resolved Feb 24, 2026 12:32 PM EST · Duration about 1 hour

Qualys EU Platform 1 experienced slow performance when loading the VMDR dashboard, affecting the Vulnerability Management component while scan processing and API functionality remained unimpacted. The operations team investigated the issue, implemented a fix, and monitored the results before resolving the incident. The issue lasted approximately 1.1 hours and has been fully resolved.

Minor February 5, 2026

February 2026: UK Platform 1,EU Platform 1&EU Platform 2: Multiple software(s) are being displaying incorrect name (IM-12491)

Detected Feb 5, 2026 5:45 AM EST · Resolved Mar 9, 2026 4:34 PM EDT · Duration about 1 month

Qualys experienced an issue where multiple software applications were displaying incorrect names in the Global AssetView (GAV) and CyberSecurity Asset Management (CSAM) components across UK Platform 1, EU Platform 1, and EU Platform 2. The Cloud Operations team deployed a workaround to address the problem and subsequently implemented a permanent fix in CSAM version 3.7.1.0.