Is Monese Down?
Monese Status is Minor Outage
Latest Monese Outages
Check the stats and details of the latest Monese outages and issues
Minor · started about 23 hours ago
Monese to Monese GBP and RON to EUR payments delayed
Due to a technical issue with one of our partners, we’re experiencing a delay on moving money (Monese to Monese) from GBP and RON Monese accounts to EUR accounts this weekend. You'll see a pending payment until its' been fixed. We’re aiming for this to be fixed by Monday morning (5-12-22), after which the service will continue as normal. This doesn't affect moving money to your GBP or RON accounts, other top-up methods or card transactions. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Minor · started 5 months ago
Open Banking top-ups temporarily unavailable
Top-ups made to your Monese account via Open Banking will be temporarily unavailable until further notice. You can still top-up your account by making a bank transfer, an instant card top-up or cash top-up. We apologise for any inconvenience and we'll provide further updates.
Minor Resolved · 17 days ago · lasted about 4 hours
Savings Pots issue with withdrawals
We’re experiencing an issue affecting savings pots, meaning you are unable to withdraw from savings pots at the moment. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Maintenance Resolved · 17 days ago · lasted about 1 hour
Extended maintenance affecting inbound and outbound RON Payments
Unfortunately the scheduled maintenance taking place on 16-11-22 has been extended. Any outbound RON payment made during this maintenance time will fail. Any inbound payment to your RON account will still be queued and processed once the maintenance has been completed. Monese to Monese payments and card transactions will still work. We thank you for your patience while we resolve this issue as quickly as possible, and we’ll continue to update this page as soon as we can.
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Major Resolved · 25 days ago · lasted about 2 hours
Monese app temporarily unavailable
We’re experiencing an issue with accessing the Monese app, creating a new account and making outbound payments. Card payments, cash top ups, cash withdrawals and incoming payments will still work. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Minor Resolved · about 2 months ago · lasted 2 days
Issues with payments
One of our partners is experiencing technical difficulties, affecting a number of services such as incoming transfers and savings pot withdrawals. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Minor Resolved · about 2 months ago · lasted 40 minutes
Monese app > unable to make payments
We’re experiencing an issue that’s causing the Monese app users to not be able to make payments. Card payments and cash operations will still work. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
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