Is Monese Down?

Monese Status is Minor Outage

Started about 23 hours ago

Latest Monese Outages

Check the stats and details of the latest Monese outages and issues

1 Outages in the last 7 days
4 Outages in the last 30 days
1 Days since last incident

Minor · started about 23 hours ago

Monese to Monese GBP and RON to EUR payments delayed

Due to a technical issue with one of our partners, we’re experiencing a delay on moving money (Monese to Monese) from GBP and RON Monese accounts to EUR accounts this weekend. You'll see a pending payment until its' been fixed. We’re aiming for this to be fixed by Monday morning (5-12-22), after which the service will continue as normal. This doesn't affect moving money to your GBP or RON accounts, other top-up methods or card transactions. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Minor · started 5 months ago

Open Banking top-ups temporarily unavailable

Top-ups made to your Monese account via Open Banking will be temporarily unavailable until further notice. You can still top-up your account by making a bank transfer, an instant card top-up or cash top-up. We apologise for any inconvenience and we'll provide further updates.

Minor Resolved · 17 days ago · lasted about 4 hours

Savings Pots issue with withdrawals

We’re experiencing an issue affecting savings pots, meaning you are unable to withdraw from savings pots at the moment. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Maintenance Resolved · 17 days ago · lasted about 1 hour

Extended maintenance affecting inbound and outbound RON Payments

Unfortunately the scheduled maintenance taking place on 16-11-22 has been extended. Any outbound RON payment made during this maintenance time will fail. Any inbound payment to your RON account will still be queued and processed once the maintenance has been completed. Monese to Monese payments and card transactions will still work. We thank you for your patience while we resolve this issue as quickly as possible, and we’ll continue to update this page as soon as we can.

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Major Resolved · 25 days ago · lasted about 2 hours

Monese app temporarily unavailable

We’re experiencing an issue with accessing the Monese app, creating a new account and making outbound payments. Card payments, cash top ups, cash withdrawals and incoming payments will still work. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Minor Resolved · about 2 months ago · lasted 2 days

Issues with payments

One of our partners is experiencing technical difficulties, affecting a number of services such as incoming transfers and savings pot withdrawals. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Minor Resolved · about 2 months ago · lasted 40 minutes

Monese app > unable to make payments

We’re experiencing an issue that’s causing the Monese app users to not be able to make payments. Card payments and cash operations will still work. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

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