Minor Incident Onboarding in France
We’re making some changes in the background, which means we can’t onboard new customers in France right now. Sorry about the wait, we’re working to brin...
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Account opening
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Monese Latest Stats, Incidents, and Reports
- 1
- Incidents in the last 7 days
- 2
- Incidents in the last 30 days
- Reports in the last 12 hours
Resolved Minor Issue affecting UK Faster Payments
Our banking partner is investigating an issue with some inbound and outbound UK Faster Payments. We will provide an update shortly, and apologies for any inconvenience caused
Resolved Minor Issue affecting UK Faster Payments
Our banking partner is investigating a delay with some inbound and outbound UK Faster Payments. We will provide an update shortly, and apologies for any inconvenience caused
Resolved Minor Inbound SEPA Payments delay
Our banking partner is investigating a delay with some inbound SEPA payments. We will provide an update shortly, and apologies for any inconvenience caused
Resolved Minor Issue accessing the Monese app
We're experiencing a service outage, which is affecting access to the Monese app. We’re working to identify the issue and resolve this as quickly as possible. We’ll update this page once we have further information.
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No more running around to find the problem. Be the first to know!
All your services status in one place
Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.
Notification level by service
Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Weekly digest
Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
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Step 1 Create an account
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Step 2 Select your services
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Step 3 Set up notifications
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FAQ
- Is Monese down?
- Monese seems to be up and running. We're updating the status regularly.
- I'm having issues with Monese, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Monese is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Monese has issues.
- Why IsDown?
- We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.
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