Is Screencastify Down?

Screencastify Status is Up and Running

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Screencastify Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
0
Incidents in the last 30 days
Reports in the last 12 hours
155
days since last incident

Resolved Minor Issues Impacting Video Management Page and/or Extension

Hey there πŸ‘‹ We're aware that some users are experiencing issues: 1) Video Management Page: Copy Share Link, Interactive Questions & Captions links do not work; 2) Refreshing the page results in a grey screen on Video Management Page and/or My Recordings; 3) Video Management Page: Privacy settings look like they’ve updated, but if you reload the page, the privacy settings did not save; 4) Extension may indicate you are not signed in and does not respond; and/or, 5) Extension freezes. The team is urgently investigating these issues and has a few fixes ready for deployment. We will provide another update soon. We are so sorry for the impact these issues may be causing you and your team. Thanks from the Screencastify Team

5 months ago

Resolved Minor Watch Page: Not Able to View Videos

Hi πŸ‘‹ We are aware of an issue preventing some users from viewing videos on the Watch Page. πŸ˜– The team has identified the root cause and are working to implement a fix. We assure you, your video(s) are not lost. In the meantime, please download your videos or share your video with a Google Drive link as a temporary workaround. We will post an update once the fix has been implemented. --Screencastify Squad

7 months ago

Resolved Minor Record- Failed to save Recordings

Hi πŸ‘‹ Our engineers have determined there is a small number of users are experiencing issues saving recordings. πŸ˜– This is caused by an authentication issue, where the user is not completely signed in during the sign in process. In the meantime, please log out and log back in for a work around. We will post an update in 24 hours. ⏳ --Screencastify Squad

over 1 year ago

Resolved Minor Record and Submit - Outage Preventing Sign-In

Hey thereπŸ‘‹ Our Engineers have determined that the Record extension and Submit both experiencing some issues at this timeπŸ˜” . This means, you may have some issues with signing into and accessing Record and Submit. We are currently looking into this issue and will post an update by 2PM CST. We're so sorry about this and will keep investigating to find a solution! 😺

over 1 year ago

Resolved Minor Edit - Outage Preventing Sign-In

Hey there πŸ‘‹ Beginning at 5:15 PM CST this evening, our Engineers have determined that the Screencastify Editor is experiencing some issues with sign-in. This means you may have some trouble trying to sign-in and use the Editor. We are currently looking into this issue and will post an update in an hour. Thanks from the Screencastify Team 😊

over 1 year ago

Screencastify Components Status

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Frequently Asked Questions

Is Screencastify down today?
Screencastify seems to be up and running. We've updated the status 3 minutes ago.
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