IsDown continuously monitor the official Screencastify status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Screencastify outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
34 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Screencastify, and never miss an outage again.
Minor · about 1 month ago · lasted about 4 hours
We are aware some users may be experiencing long load times, resulting in error messages. Our team is actively investigating the root cause. We will provide an update once we have more information to share.
Minor · about 1 month ago · lasted about 7 hours
Some users may be experiencing long load times that result in an error, impacting the watch page links, interactive questions, and captions. In the meantime, you can share the Drive link instead of the Watch Page link. The team is investigating the issue - we will provide an update once we have more information.
Minor · about 1 month ago · lasted about 2 hours
Some users may experience long load times and/or receive error messages. Our team is urgently investigating the root cause. We will provide an update once we have more information to share. Note: Refreshing the page might help.
Minor · about 1 month ago · lasted about 3 hours
We’re aware that some users are experiencing intermittent load issues logging in and/or accessing our web app. Our engineering team is working to identify the root cause and implement a solution.
Major · 3 months ago · lasted about 2 hours
We’re aware that some users are experiencing issues (loading error) viewing Watch Page links for some videos. Our engineering team has identified the root cause of this issue and is currently working to implement a solution. As a temporary workaround, please share the Google Drive link instead of the Watch Page link. Please note that the Drive link does not support the use of Interactive Questions or Viewer Analytics.
Minor · 4 months ago · lasted about 1 hour
We're aware that some users are experiencing issues accessing our Editor tool, resulting in a 502 Server Error. We have identified the root cause of this issue and are currently working to implement a solution.
Minor · over 1 year ago · lasted 3 months
Hey there 👋 We're aware that some users are experiencing issues: 1) Video Management Page: Copy Share Link, Interactive Questions & Captions links do not work; 2) Refreshing the page results in a grey screen on Video Management Page and/or My Recordings; 3) Video Management Page: Privacy settings look like they’ve updated, but if you reload the page, the privacy settings did not save; 4) Extension may indicate you are not signed in and does not respond; and/or, 5) Extension freezes. The team is urgently investigating these issues and has a few fixes ready for deployment. We will provide another update soon. We are so sorry for the impact these issues may be causing you and your team. Thanks from the Screencastify Team
Minor · over 1 year ago · lasted 5 months
Hi 👋 We are aware of an issue preventing some users from viewing videos on the Watch Page. 😖 The team has identified the root cause and are working to implement a fix. We assure you, your video(s) are not lost. In the meantime, please download your videos or share your video with a Google Drive link as a temporary workaround. We will post an update once the fix has been implemented. --Screencastify Squad
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