Screencastify status

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1 incidents in the last 7 days

1 incidents in the last 30 days

Last known issue was 6 days ago

Latest Incidents

Resolved Watch Page: Not Able to View Videos

Hi πŸ‘‹ We are aware of an issue preventing some users from viewing videos on the Watch Page. πŸ˜– The team has identified the root cause and are working to implement a fix. We assure you, your video(s) are not lost. In the meantime, please download your videos or share your video with a Google Drive link as a temporary workaround. We will post an update once the fix has been implemented. --Screencastify Squad

Resolved Record- Failed to save Recordings

Hi πŸ‘‹ Our engineers have determined there is a small number of users are experiencing issues saving recordings. πŸ˜– This is caused by an authentication issue, where the user is not completely signed in during the sign in process. In the meantime, please log out and log back in for a work around. We will post an update in 24 hours. ⏳ --Screencastify Squad

Resolved Record and Submit - Outage Preventing Sign-In

Hey thereπŸ‘‹ Our Engineers have determined that the Record extension and Submit both experiencing some issues at this timeπŸ˜” . This means, you may have some issues with signing into and accessing Record and Submit. We are currently looking into this issue and will post an update by 2PM CST. We're so sorry about this and will keep investigating to find a solution! 😺

10 months ago Official incident report

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