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Minor Resolved
Our monitoring systems have detected a potential issue causing Flex Agents not receiving Legacy Chats. Our engineering team has been alerted and is actively investigating. We will update as soon as...
Minor Resolved
Customers may be seeing an elevated error rate and latency for Conversations and Programmable Chat API-s and SDK-s in the IE1 region. The team is actively investigating the issue and will provide a...
Number of Incidents
0 issues
Last incident
109 days ago
IsDown offers an easy way to monitor Twilio with maximum flexibility
IsDown monitors PROGRAMMABLE CHAT for major outages. A major outage is when PROGRAMMABLE CHAT experiences a critical issue that severely affects one or more services/regions. When Twilio marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Twilio status page for minor outages. A minor outage is when PROGRAMMABLE CHAT experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Twilio status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Twilio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Twilio and all their 77 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Twilio and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Twilio seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours, there were 10 outages reported. IsDown continuously monitors the Twilio status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Twilio PROGRAMMABLE CHAT outages, issues and problems' at the top of the page.
Twilio PROGRAMMABLE CHAT last outage was on January 08, 2024 with the title "Flex Agents not receiving Legacy Chats"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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