Vonage Business Outage History

Vonage Business experienced a major service incident where a subset of users were unable to log into multiple Vonage services including the Integration Suite, Desktop App, Mobile Apps, Vonage Meetings, and Admin Portal. The login issues affected users for 1.7 hours before engineers identified the root cause, applied mitigations, and fully restored all services.

Vonage Business experienced a major service disruption lasting 2.3 hours that prevented users from logging into multiple services including the Admin Portal, Vonage Meetings, Desktop App, Integration Suite, and mobile apps for both iOS and Android. Engineers identified the root cause and began seeing early signs of recovery, with full service restoration confirmed at 13:14 UTC on April 16, 2026.

Vonage Business experienced a 16.2-hour service disruption affecting users' ability to transfer calls and use Call Park & Visual Call Park features. Engineers implemented initial mitigation measures and monitored service recovery throughout the incident. Full service was restored the following day, with Vonage committing to provide a formal root cause analysis.

Vonage Business experienced a 15.1-hour service disruption that prevented new account orders from being processed through the Admin Portal. The issue was identified and initial mitigations were applied before engineers fully restored the order processing functionality. All Vonage services were confirmed as fully operational following the resolution.