Dixa status updated
Dixa is working normally
This chart shows the number of user-reported issues for Dixa service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Dixa is down. The map shows recent Dixa outages from around the world.
Dixa Outage MapIn the last 90 days, Dixa had 4 incidents with a median duration of 1 hour 60 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Dixa status history below. IsDown detects when Dixa is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are experiencing some difficulties with searching for contacts when making outbound calls. We ...
|
Jan 06, 2026 at 03:24 PM UTC
|
17 minutes |
|
We have received reports of instability in the platform. We are investigating the issue. Updates ...
|
Dec 22, 2025 at 10:30 AM UTC
|
about 3 hours |
|
We are observing challenges with loading Co-pilot features. We are working on identifying the roo...
|
Dec 16, 2025 at 07:49 PM UTC
|
about 1 hour |
|
We are experiencing some difficulties with Dixa Knowledge an AI Co-Pilot functionality. We are in...
|
Nov 18, 2025 at 11:59 AM UTC
|
about 4 hours |
|
We continue seeing interruptions with the telephony service. Inbound and outbound traffic on some...
|
Oct 20, 2025 at 04:55 PM UTC
|
about 6 hours |
|
We have received reports of instability in the platform. We are investigating the issue. Updates ...
|
Oct 20, 2025 at 07:16 AM UTC
|
about 6 hours |
|
We have received reports of instability in the platform. We are investigating the issue. Updates ...
|
Oct 14, 2025 at 10:14 AM UTC
|
11 minutes |
|
We are experiencing some difficulties with translations for AI Co-pilot. We are investigating the...
|
Oct 14, 2025 at 08:24 AM UTC
|
about 4 hours |
|
We are experiencing some difficulties with Analytics data being delayed, which affects the Analyt...
|
Sep 09, 2025 at 01:45 PM UTC
|
about 2 hours |
|
We are currently experiencing issues with new Mim synchronizations to data sources. While all pre...
|
Aug 26, 2025 at 02:30 PM UTC
|
1 day |
Check if any Dixa component is down. View the current status of 10 services and regions.
| Component | Status | Details |
|---|---|---|
| Agent Interface status | OK | View details |
| Analytics status | OK | View details |
| Chat Widget status | OK | View details |
| Email status | OK | View details |
| Facebook Messenger status | OK | View details |
| Public API status | OK | View details |
| Search status | OK | View details |
| Telephony status | OK | View details |
| Webhooks status | OK | View details |
| WhatsApp status | OK | View details |
IsDown has monitored Dixa continuously since May 2020, tracking this Customer Support & Success for 6 years. Over that time, we've documented 174 outages and incidents, averaging 2.6 per month. When Dixa goes down, incidents typically resolve within 120 minutes based on historical data.
We monitor Dixa's official status page across 15 components organized into 10 groups. IsDown interprets Dixa statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Dixa is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Dixa status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Dixa's status page every few minutes, across all 15 components. We combine official status data with user reports to detect when Dixa is down, often before the vendor announces it.
When Dixa status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Dixa official status page for major/minor outages or downtimes. A major outage is when Dixa experiences a critical issue that severely affects one or more services/regions. A minor incident is when Dixa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Dixa outage, we send you an alert and update your dashboard and status page.
Dixa and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Dixa status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Dixa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Dixa and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Dixa is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Dixa health alongside all your other vendors in a single view.
Get notified when Dixa is down. Filter by severity to skip noise.
Route Dixa outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Dixa service status with your team or customers on a branded page.
Looking for Dixa outage alerts like Downdetector? IsDown monitors Dixa's official status page for verified incident data, not just user reports. Know exactly when Dixa is down, which components are affected, and when service health is restored. Here's why official Dixa status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Dixa status page monitoring. Know when Dixa is down with real time incident details. | ||
| Monitor 5,420+ services including Dixa in a single dashboard. | ||
| Instant Dixa outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Dixa official status plus user reports for early outage detection. | ||
| Maintenance feed for Dixa | ||
| Granular alerts filtering by Dixa components and regions. |
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Dixa isn't down. You can check Dixa status and incident details on the top of the page. IsDown continuously monitors Dixa official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Dixa is currently operational. You can check Dixa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Dixa being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Dixa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Dixa last outage was on January 06, 2026 with the title "Degraded performance - Contact Search in Outbound Calling"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Dixa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Dixa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Dixa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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