Is Khoros Down?
Khoros status is a minor outage
Khoros problems reported by users
This chart provides user-reported problems for Khoros in the last 12 hours. It's a collection of user reports from different sources.
Latest Khoros Official Outages
We continuously monitor the official Khoros status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Khoros outages.
Minor · started 4 days ago
[Marketing-Calendar] Issue with Daylight Saving Time(DST) appearance
We observe an issue with Daylight Saving Time(DST) appearance in the Calendar view in Marketing, where scheduled posts display an hour previous in Calendar compared to actual time; however, it does not impact actual publishing schedule, and publishing is occurring at the scheduled time (not the display time). We are investigating the issue and will keep you updated on the progress.
Major Resolved · 12 days ago · lasted about 2 hours
[Care] Certificate error in Khoros Care
We are experiencing an issue with Khoros Care where a set of customers sees a certificate warning page in the Care platform. We are aware of this and are working on a fix. We will keep you updated on the progress.
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Minor Resolved · 18 days ago · lasted 1 day
[Care-Facebook API] Ingestion delay with FB private messages
We are experiencing intermittent ingestion delays with Facebook messages to Care due to an issue at Meta’s end; it affects only Facebook private messages. We are tracking the progress with the Meta team and will keep you updated when we have more information.
Major Resolved · 18 days ago · lasted about 1 hour
[Marketing] Unable to access Marketing
We are experiencing an issue with Marketing login where a set of customers are affected. As a result, agents may observe 502 errors while accessing Marketing platform. We are actively investigating the issue and will update you on the progress.
Major Resolved · 19 days ago · lasted 1 day
[Care-Agent View] Discrepancies in Agent View UI
A subset of customers are experiencing cases appearing and disappearing in the agent view. We are aware of the issue and are actively investigating, and we will keep you updated on the progress.
Major Resolved · 20 days ago · lasted about 14 hours
[Care-Manage View & Agent View] Intermittent 504 gateway time-outs
We are observing intermittent issues on a subset of customers hosted in the US. As a result, agents are getting 504 Bad Gateway errors. We are actively investigating the issue, and we will keep you updated on the progress.
Minor Resolved · 22 days ago · lasted 2 days
[Care & Flow - Facebook API] Issue in templatized response for FB DMs
We are experiencing performance degradation with Facebook template messages in Care & Flow due to an issue at Meta’s end. As a result, agents may notice failures with template messaging, such as cards, carousels, buttons, etc, via bot responses for FB private conversations(DMs) in Care & Flow. We are tracking the progress with Meta team and will keep you updated when we have more information. Meta Status page Link: https://metastatus.com/messenger
Khoros Components Status
Check the current status of the components
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Frequently Asked Questions
- Is Khoros down right now? What is Khoros current status?
- Khoros seems to be having an outage. Check more details on the top of the page.
- Was Khoros down today?
- Khoros seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
- I'm having issues with Khoros, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Khoros and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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- Subscribe (if possible) to updates on the official status page
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