Is Khoros down?

Khoros current official status is Up and running

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Khoros Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor [Care] Performance degradation for US customers

We are experiencing performance degradation with Care for US-based customers. As a result, agents observe delays in content ingestion for all social channels. We are actively investigating the issue, and we will keep you updated on the progress.

Resolved Minor [ Khoros Marketing ] : Scheduled maintenance for DB

Khoros will start scheduled DB maintenance for Experiences, Intelligence and Spotlight at 8:30 PM PST and it may last for 2 hours. Customers may face difficulty in logging in to these platforms.

Resolved Minor [Marketing-Organic Publishing & Social Inbox] Content publish failure

We noticed that some of our Publishing and Social Inbox commenting capabilities are experiencing a failure with “Mark as too old to send” error. Agents may observe this error for random content while publishing, and it is limited to a set of customers. We are actively investigating the issue, and we will keep you updated on the progress.

about 1 month ago Official incident report

Resolved Minor [Care & Community] System unavailable for US-hosted customers

We are experiencing an AWS infra issue with Care & Community for US-hosted customers. As a result, Care & Community is unavailable/users can not log in to the system. We will keep you updated on the progress further. You also can track for more information.

about 1 month ago Official incident report

Resolved Minor [Care & Marketing-Facebook] Intermittent failure with Private posts

We are experiencing intermittent failure in response to the Facebook private messages in Care & Marketing. As a result, agents are getting errors while responding to the private messages, or agents may have to try multiple times to make the response successful. We are partnering with our Facebook contact for the investigation, and we will keep you updated on the progress.

about 2 months ago Official incident report

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Is Khoros down?
Khoros seems to be up and running. We're updating the status regularly.
I'm having issues with Khoros, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Khoros is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Khoros has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
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We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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