The best way to monitor Khoros and all your cloud services
Stay on top of outages with real-time notifications, health dashboards, and internal status pages. Get alerts on Slack, PagerDuty, Microsoft Teams, Datadog and more.Minor November 28, 2023 · lasted 1 day
[Care-Twitter API] Issue with custom listening rules
We are experiencing an issue with custom listening rules for Twitter in Care. As a result, it affects feeds for custom listening rules for APAC & US customers. It is an issue from Twitter side. We ...
More details & updatesMinor November 22, 2023 · lasted about 1 hour
[Care- US Hosted] Performance Degradation with a subset of customers
We are experiencing performance degradation in Care. As a result, agents may have observed latency in content ingestion and responding to it; it affects only a subset of US-based customers. We are...
More details & updatesMinor November 21, 2023 · lasted about 2 hours
We are experiencing performance degradation in Care. As a result, agents may observe delays in ingestion across social channels. We are actively working on the Issue. We will update you as soon as ...
More details & updatesMajor November 16, 2023 · lasted about 18 hours
[Care - Facebook] Customers are not able to respond to Facebook Private Messages
We are experiencing an issue with Facebook private messages where users get "internal error" messages while responding to private messages. We see these errors are from Meta's end and await further...
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We have registered 265 issues and outages in Khoros since we started monitoring on March 27, 2021.
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Major November 15, 2023 · lasted 1 day
[Care - Facebook ] Customers are unable to respond on Facebook Private Messages
We are experiencing an issue with Facebook private messages where users are unable to respond to private messages due to an issue at Meta’s end; it affects only Facebook private messages.
More details & updatesMinor November 02, 2023 · lasted 12 days
[US Hosted Care] Delay in ingestion for US customers
We are experiencing performance degradation in Care for US customers. As a result, agents may observe slight delays in ingestion across social channels except Brand Messenger and Bot content. We ar...
More details & updatesStay ahead of outages with real-time notifications, health dashboards, and internal status pages. Monitor the status pages of all your dependencies.
Number of Incidents
5 issues
Last incident
9 days ago
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