Is Matterport Down?

Matterport status is operational

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Never miss outages in Matterport again

IsDown continuously monitor the official Matterport status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Matterport outages.

Stats for Matterport outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

93 days

Users reports for Matterport in the last 12 hours

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Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Matterport, and never miss an outage again.

Get access to historical data and Matterport's lastest outages

Minor · started 3 months ago

E-Mail Delay

Cloud e-mails may be delayed for notifications around orders, collaborator invitations, model processing, password resets, etc. All other my.matterport.com related systems are operational. The issue started around 12:45 PT. Our team is working to fix the issue as quickly as possible. Thank you for your patience.

Minor · started 5 months ago

E-Mail Delays

Due to a 3rd party E-mail service provider outage, e-mails may be delayed for notifications around orders, collaborator invitations, model processing, password resets, etc. All other my.matterport.com related systems are operational. Our team is working closely with the 3rd party service provider to fix this issue. Thank you for your patience.

Minor · started 7 months ago

Showcase Loading Issues

We are aware of an issue with Showcases being slow to load. We thank you for your patience while we investigate.

Major · started 9 months ago

Schematic Floor Plans - Download issue

We are actively investigating an issue where Schematic Floor Plans cannot be downloaded. We apologize for the inconvenience.

Minor · started 11 months ago

Degraded Performance - Space Processing

Matterport engineers detected and investigated an issue causing delays in space processing from 22-07-13 8:52 PDT to 22-07-13 12:40 PDT. The issue has been resolved and we are monitoring closely. All models should finishing processing without further issue. We apologize for the inconvenience.

Minor · started about 1 year ago

Discover search unavailable

We're investigating an issue where search results and tag pages may be temporarily unavailable

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Major · started about 1 year ago

Cart (buy.matterport.com) not available

We're experiencing issues with buy.matterport.com and other Cart services. The issue has been escalated and actively being investigated. We apologize for the inconvenience.

Minor · started over 1 year ago

Add-On Processing delays

We have identified an issue which may cause delays in processing of Matterpak, TruPlan, and BIM orders. We are working to fix the issue.

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Need to monitor Matterport outages?

Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Matterport, and never miss an outage again.

Frequently Asked Questions

Is Matterport down right now? What is Matterport current status?
Matterport seems to be up and running. We've updated the status 1 minute ago.
Was Matterport down today?
Matterport is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Matterport, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Matterport and need support?
Matterport outage? How can I monitor Matterport?
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