IsDown continuously monitor the official Matterport status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Matterport outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
93 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Matterport, and never miss an outage again.
Minor · started 3 months ago
Cloud e-mails may be delayed for notifications around orders, collaborator invitations, model processing, password resets, etc. All other my.matterport.com related systems are operational. The issue started around 12:45 PT. Our team is working to fix the issue as quickly as possible. Thank you for your patience.
Minor · started 5 months ago
Due to a 3rd party E-mail service provider outage, e-mails may be delayed for notifications around orders, collaborator invitations, model processing, password resets, etc. All other my.matterport.com related systems are operational. Our team is working closely with the 3rd party service provider to fix this issue. Thank you for your patience.
Minor · started 7 months ago
We are aware of an issue with Showcases being slow to load. We thank you for your patience while we investigate.
Major · started 9 months ago
We are actively investigating an issue where Schematic Floor Plans cannot be downloaded. We apologize for the inconvenience.
Minor · started 11 months ago
Matterport engineers detected and investigated an issue causing delays in space processing from 22-07-13 8:52 PDT to 22-07-13 12:40 PDT. The issue has been resolved and we are monitoring closely. All models should finishing processing without further issue. We apologize for the inconvenience.
Minor · started about 1 year ago
We're investigating an issue where search results and tag pages may be temporarily unavailable
Major · started about 1 year ago
We're experiencing issues with buy.matterport.com and other Cart services. The issue has been escalated and actively being investigated. We apologize for the inconvenience.
Minor · started over 1 year ago
We have identified an issue which may cause delays in processing of Matterpak, TruPlan, and BIM orders. We are working to fix the issue.
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