Intercom US status updated
Intercom US is working normally
This chart shows the number of user-reported issues for Intercom US service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Intercom US is down. The map shows recent Intercom US outages from around the world.
Intercom US Outage MapIn the last 90 days, Intercom US had 13 incidents (3 major outages and 10 minor incidents) with a median duration of 1 hour 24 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Intercom US status history below. IsDown detects when Intercom US is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Customers who are using the WhatsApp channel are currently experiencing issues receiving media ty...
|
Feb 06, 2026 at 05:43 PM UTC
|
2 days |
|
We are investigating reports of connection issues for customers using Meta channels. We believe...
|
Jan 30, 2026 at 04:55 PM UTC
|
44 minutes |
|
We are investigating reports of delayed and blocked sending of outbound email to Yahoo email addr...
|
Jan 30, 2026 at 04:22 PM UTC
|
about 2 hours |
|
Fin for Salesforce is experiencing errors.
Customers using Fin for Salesforce can resolve this ...
|
Jan 29, 2026 at 08:34 PM UTC
|
about 1 hour |
|
We're seeing issues with Phone, specifically where customers and teammates are currently unable t...
|
Jan 29, 2026 at 05:20 PM UTC
|
13 minutes |
|
As of 12:30 UTC, the team started observing issues with our WhatsApp integration where inbound me...
|
Jan 20, 2026 at 04:40 PM UTC
|
about 3 hours |
|
We're seeing issues with Intercom's Inbox, Messenger and Fin due to operational issues in one of...
|
Jan 09, 2026 at 07:49 PM UTC
IsDown detected 8 minutes before official update
|
about 1 hour |
|
We're seeing delays with balanced assignment in the inbox. Our team is aware and investigating th...
|
Jan 06, 2026 at 05:22 PM UTC
|
23 minutes |
|
We're seeing authentication issues with the Intercom inbox web app, resulting in all users being ...
|
Jan 05, 2026 at 02:15 PM UTC
IsDown detected 2 minutes before official update
|
about 1 hour |
|
We're seeing outbound messages (emails, posts, etc.) unexpectedly create conversations in the inb...
|
Dec 11, 2025 at 02:05 PM UTC
|
about 3 hours |
Check if any Intercom US component is down. View the current status of 5 services and regions.
| Component | Status | Details |
|---|---|---|
| Automations & AI Features status | OK | View details |
| Developers status | OK | View details |
| Help Desk & Help Center status | OK | View details |
| Platform status | OK | View details |
| Proactive Support status | OK | View details |
Compare Intercom US status, outages, and service health against alternatives. See which services go down less often.
IsDown has monitored Intercom US continuously since April 2020, tracking this Customer Support & Success for 6 years. Over that time, we've documented 329 outages and incidents, averaging 4.8 per month. When Intercom US goes down, incidents typically resolve within 315 minutes based on historical data.
We monitor Intercom US's official status page across 5 components. IsDown interprets Intercom US statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Intercom US is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Intercom US status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Intercom US's status page every few minutes, across all 5 components. We combine official status data with user reports to detect when Intercom US is down, often before the vendor announces it.
When Intercom US status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Intercom US official status page for major/minor outages or downtimes. A major outage is when Intercom US experiences a critical issue that severely affects one or more services/regions. A minor incident is when Intercom US experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Intercom US outage, we send you an alert and update your dashboard and status page.
Intercom US and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Intercom US status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Intercom US and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Intercom US outage alerts like Downdetector? IsDown monitors Intercom US's official status page for verified incident data, not just user reports. Know exactly when Intercom US is down, which components are affected, and when service health is restored. Here's why official Intercom US status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Intercom US status page monitoring. Know when Intercom US is down with real time incident details. | ||
| Monitor 5,850+ services including Intercom US in a single dashboard. | ||
| Instant Intercom US outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Intercom US official status plus user reports for early outage detection. | ||
| Maintenance feed for Intercom US | ||
| Granular alerts filtering by Intercom US components and regions. |
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Intercom US isn't down. You can check Intercom US status and incident details on the top of the page. IsDown continuously monitors Intercom US official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Intercom US is currently operational. You can check Intercom US status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Intercom US being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Intercom US official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Intercom US last outage was on February 06, 2026 with the title "Whatsapp inbound customers experiencing intermittent issues sending media files"
IsDown has tracked 329 Intercom US incidents since April 2020. When Intercom US goes down, incidents typically resolve within 339 minutes.
Check the Intercom US status at the top of this page. IsDown combines official status page data with user reports to show whether Intercom US is down for everyone or if the issue is on your end.
IsDown monitors 5 Intercom US components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom US and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Intercom US is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Intercom US's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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