Is CleverTap Down?

CleverTap status is operational

Are you having problems?

Users are not reporting problems in CleverTap

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CleverTap problems reported by users

This chart provides user-reported problems for CleverTap in the last 12 hours. It's a collection of user reports from different sources.

Latest CleverTap Outages

We continuously monitor the official CleverTap status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last CleverTap outages and possible affected you.

0 Outages in the last 7 days
1 Outages in the last 30 days
10 Days since last incident

Major Resolved · 10 days ago · lasted about 3 hours

We are experiencing downtime on our API endpoints for Europe region

We are currently investigating an issue that is causing degraded performance/outage on our Europe API Endpoints. Our customers will see an increased rate of errors during this period. Please allow us some time to diagnose and fix the issue. We appreciate your patience and we will continue to update the status here.

Minor Resolved · about 1 month ago · lasted about 5 hours

We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)

We are currently investigating an issue that is causing degraded performance/partial outage on our Europe and India SDK and API Endpoints. Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved. This will also affect the action-based (trigger) campaigns/journeys. We appreciate your patience and we will continue to update the status here.

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Major Resolved · about 2 months ago · lasted about 3 hours

We are experiencing downtime on our Europe SDK endpoint

We are currently investigating an issue that is causing degraded performance/partial outage on our Europe SDK Endpoint. Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved. We will provide further updates in 30 minutes.

Major Resolved · about 2 months ago · lasted about 8 hours

We are experiencing downtime on our India SDK endpoint

We are currently investigating an issue that is causing degraded performance/partial outage on our India SDK Endpoint. Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved. We will provide further updates in 30 minutes.

Minor Resolved · over 1 year ago · lasted 8 months

Our dashboard is showing degraded performance

We are currently experiencing degraded performance for our Dashboard system. Customers may observe slowness/degraded performance while conducting operations on the dashboard. We are currently investigating the issue and working towards resolving this.

Minor Resolved · over 1 year ago · lasted 8 months

Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaigns.

We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. We are currently working on this and expecting it to come back to normal in 1 hour from now.

Minor Resolved · over 1 year ago · lasted 9 months

Some of our EU instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaigns.

We are experiencing degraded performance on some of our EU (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. We are currently working on this and will provide an update regularly.

CleverTap Components Status

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Frequently Asked Questions

Is CleverTap down right now? What is CleverTap current status?
CleverTap seems to be up and running. We've updated the status 3 minutes ago.
Was CleverTap down today?
CleverTap is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with CleverTap, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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