Is Shopify Down? Check current status

Check if Shopify is down, official outages, user-reported issues, and outages map.

Current Shopify status

Shopify is working normally

Updated from Shopify official status page

Having problems with Shopify?

Shopify service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Shopify status data.

Shopify Outage Map

View Shopify Outage Reports Map

Recent Shopify Outages and Downtime History

IsDown has tracked 339 incidents since started monitoring Shopify status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 16, 2025
04:27 PM WEST
Major
Buyers may encounter failure messages from third-party PayPal
Merchants and customers may experience issues when trying to use the third-party payment method P...
about 1 hour
Oct 16, 2025
03:53 PM WEST
Major
Shopify Flow - workflow runs, may be delayed
Some Shopify Flow automations, specifically workflow runs resuming from a wait step, are currentl...
about 1 hour
Oct 13, 2025
03:39 PM WEST
Minor
Some merchants are currently unable to purchase UPS shipping labels in the admin
Some merchants may notice errors in their admins while attempting to purchase UPS shipping labels...
about 2 hours
Oct 10, 2025
11:58 PM WEST
Major
Some users may be unable to purchase new domains or update their Name Servers due to a third-part...
We are experiencing issues with our third-party domain provider OpenSRS which may prevent new dom...
about 2 hours
Oct 10, 2025
04:43 PM WEST
Minor
Some Staff Accounts Are Unable to Add Images to Product Pages
Staff accounts cannot add or edit product images on their product pages in the Shopify Admin, pre...
about 1 hour
Oct 09, 2025
01:02 AM WEST
Minor
Some customers may be experiencing issues with Shop Pay
Some customers are experiencing issues with accessing the Shop App and/or using Shop Pay at check...
20 minutes
Oct 01, 2025
05:24 PM WEST
Minor
Some customers experiencing issues with the Shop App and Shop Pay
Some customers may experience issues with the Shop App and Shop Pay at checkout. Actions in the a...
40 minutes
Sep 30, 2025
10:31 AM WEST
Minor
Some merchants and customers experiencing issues accessing the storefront
Storefronts may be currently loading slowly or displaying error messages.
about 1 hour
Sep 29, 2025
03:24 AM WEST
Minor
Merchants may see an error when using Shop Pay Installments
Shop Pay Installments is currently unavailable while we are investigating an issue.
about 5 hours
Sep 24, 2025
05:11 PM WEST
Minor
Some buyers and merchants may encounter errors on checkouts, storefronts, and admins
Buyers and merchants may experience intermittent issues when trying to access Shopify checkouts, ...
about 1 hour
Sign up to check more outage history
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User comments about problems with Shopify

  • Asfand - The Cart keeps on processing.

  • Amanda - Getting 504 Gateway Time-out error when trying to access backend.

  • Lee - Havent been able to get in to shopify admin all day. .

  • John - UK site - can't get onto admin, dashboard, help, support pages - nothing on the web at all. App is ok, but POS is struggling and hanging on. No phone number to call and no support pages working either. Pants.

  • Greg - Cant cash out cart. Saying no internet on two devices.

  • Jerry - Showing 500 error on multiple sites.

  • Jennifer - Cannot buy purolator shippibg labels.

  • Amanda - 500 error when trying to access backend..

  • Dena - Website states that My payment method is invalid..

  • Gina - Shopify app not allow to log in.

  • Lina - Can't log in, it just loading... .

  • besar - i cant log in with Google, i have signed up with google but cant login its down, its just says you will be redirected to google and nothing happens. it works on my other shopify with email and password.

  • Stacy - I am trying to log in and it has been trying to redirect to google for over an hour. .

  • Leslie - Shopify logged me out last night unexpectedly and the app isn’t responding on the login page. Any suggestions?.

  • Norma - I have been trying to order from Spanx website for over a week and it will not let me check out - the website uses shop pay (shop.app). Why is it not working?.

  • Jill - No processing of any sales, credit nor cash at EAA Oshkosh WI Reported by our boss Christian Marchent.

    Point of Sale

  • Michael - There’s a problem loading this page. Error 500.

    Admin

  • jen - can't buy a shipping label.

  • leonie - admin 503 error opening product.

    Admin

  • Kim - Cannot load admin page. Cannot put items in carts from my stores.

  • eric - All down, Admin, store. Started 9:59pm CST.

  • Tara - Server down '503 Service Temporarily Unavailable'.

    Admin

  • Jason - Shopify is down both online store and admin portal.

  • Kim - Page not loading. Admin not loading saying 504 bad gateway .

  • Greta - Website and backend both down. No one can purchase.

  • Ray - Shopify admin, Shopify dev both down. Cannot login.

  • Eva - unable to log into admin / the store website not loading / says the store does not exist..

  • Rob - Cannot log into Shopify Admin.

  • Abraham - Shopify.com not working cant logon.

  • Guy - My site (LP12Bits.com) is down - can't be reached. My internet connection is fine. I can however access the site through mobile data! I did notice yesterday a large number (660+) of sessions eminating from Germany!.

  • Nick - Flow has stopped working at 15:59.

  • adrian - I am getting the following message: There’s a problem loading this page There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later..

  • Chris - Error when trying log into admin page.

    Admin

  • michael - conversion rates are 1/4 normal since since 9.21 isothere an outage from check out to payment?.

  • David - Not taking credit card payment.

  • Thomas - Login and page loading issues.

  • Nathan - Failed to find a valid digest in the 'integrity' attribute for resource 'https://cdn.shopify.com/shopifycloud/web/assets/v1/vite/client/en/router-CbhSmhB1OSJu.js' with computed SHA-256 integrity 'oARX86GJ1EjeXKXHIetmSdFtV/CLifrgAlLk4RJR+Vk='. The resource has been blocked..

  • Teszt - Admin dashbord failed to load..

  • Dotfy - Some merchants encountering error messages within their admins.

    Admin

  • Mary - Admin showing categories in Chinese. Everything else still in English. .

  • Ana - Shopify admin is showing error.

  • Allison - My store links are not working .

  • p - consistent error 500 on admin - status page is clear though.

  • Mark - Won't list my stores, when I was logged in, wouldn't let me create new products or upload media, threw an error each time..

    Admin

  • nat - 500 error, cannot access store backend.

  • E - Shopify down not loading .

  • Anna - Shopify won't load, at all..

Shopify status page - All services & components

Component Status
Admin OK
Checkout OK
Reports and Dashboards OK
Storefront OK
API & Mobile OK
Support OK
Third party services OK
Point of Sale OK

Shopify Related Services & Alternatives

Services commonly monitored together with Shopify and alternatives

AWS

AWS

OK
0 incidents in the last 30 days
Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Stripe

Stripe

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
OpenAI

OpenAI

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
GitHub

GitHub

OK
0 incidents in the last 30 days
HubSpot

HubSpot

OK
0 incidents in the last 30 days
Klaviyo

Klaviyo

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

OK
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Zapier

Zapier

OK
0 incidents in the last 30 days
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E-commerce platform that allows users to create online stores, manage products, process payments, and integrate with third-party services. Includes point of sale options and comprehensive reporting tools.

Monitoring Shopify since July 2022

Tracking 8 Shopify services and regions

Need help? Try here:
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Support at official website.
Check their official status page.

86 incidents in 2025

Frequently Asked Questions

Is Shopify down today?

Shopify isn't down. You can check Shopify status and incident details on the top of the page. IsDown continuously monitors Shopify official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Shopify status?

Shopify is currently operational. You can check Shopify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shopify outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shopify down today or just slow?

Currently there's no report of Shopify being slow. Check on the top of the page if there are any reported problems by other users.

How are Shopify outages detected?

IsDown monitors the Shopify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shopify having an outage right now?

Shopify last outage was on October 16, 2025 with the title "Buyers may encounter failure messages from third-party PayPal"

How to check if Shopify is down?

Why use IsDown to monitor Shopify instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shopify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shopify?

IsDown and DownDetector help users determine if Shopify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shopify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Shopify status changes?

IsDown offers an easy way to monitor Shopify with maximum flexibility

Major Outages Notifications

IsDown monitors Shopify for major outages. A major outage is when Shopify experiences a critical issue that severely affects one or more services/regions. When Shopify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Shopify status page for minor outages. A minor outage is when Shopify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Shopify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Shopify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Shopify and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Shopify and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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