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Shopify status. Is Shopify down right now?

Shopify status updated

Is Shopify down?

Shopify is working normally

IsDown checked Shopify status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Shopify status data from official sources and user reports.

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Monitoring since Jul 2022 · 367 incidents caught · 8 components tracked in real-time

Shopify service health over the last 24 hours

This chart shows the number of user-reported issues for Shopify service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Shopify Outage Map

Shopify Outage Map

See where Shopify users are reporting performance issues or downtime. The map shows recent outages from around the world.

Shopify Outage Map

Looking to track Shopify outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Recent Shopify outage reports

See what users are saying about Shopify issues that impacted them and how they are affected by the outage.

  • Chris - Canada Post shipping labels unavailable for the last day.

  • Dave - Cannot purchase Canada Post labels currently.

  • Max - when im trying to log in this errorr message appear The page you’re looking for could not be found Please make sure the web address is correct. Request ID: a2c6d766-b43e-4819-89c9-2e3e79255376-1764790865.

  • Khurram - Shopify is not loading The only message is "There was a problem loading this website".

  • Shopify is down, we are not able to access our system..

  • Dave - Having Trouble signing into Shopify Admin page.

    Admin

  • Astrid - Error message when trying to log in..

  • login on the admin side down.

  • Nancy - Chat app not working and Can’t log in.

  • John - Internal VSCode editor not loading..

Downtime health for the last 90 days

In the last 90 days, Shopify had 17 incidents (8 major outages and 9 minor incidents) with a median duration of 5 hours 8 minutes.

Total
17

Incidents

Critical
8

Major Outages

Warning
9

Minor Incidents

Duration
5 hour

Median Resolution

Latest Shopify outages detected by IsDown

IsDown has tracked 358 incidents since started monitoring Shopify status in July 2022. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shopify outages and also issues that we're started by a spike in crowdsource reports.

3 days
Some POS-only staff accounts are being marked as inactive
Jan 14, 2026 at 06:36 PM
about 1 hour
Point of Sale, POS Devices, showing degraded services
Jan 13, 2026 at 11:44 PM
about 16 hours
Some buyers may experience issues checking out with BGN currency
Jan 03, 2026 at 02:55 AM
1 day
Some merchants unable to access and apply Checkout Blocks App functions
Dec 18, 2025 at 10:31 PM
about 1 hour
Interruption in service
Dec 05, 2025 at 09:16 AM
10 minutes
Interruption in service
Dec 05, 2025 at 09:10 AM
about 1 hour
Some users may see store admins and storefronts load slowly
Dec 03, 2025 at 04:59 PM
about 14 hours
Monitoring mitigation for Admin and POS
Dec 01, 2025 at 02:47 PM
about 1 hour
Some merchants are currently unable to contact our support teams through the ...
Nov 18, 2025 at 02:46 PM
about 6 hours
Some customers may encounter error messages due to an ongoing networking inci...
Nov 18, 2025 at 11:57 AM
Sign up to check more outage history

Be the first to know when Shopify is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Components / Services / Regions current status

Check the current status of the 8 components, services, or regions being monitored for Shopify.

Component Status Details
Admin status OK View details
API & Mobile status OK View details
Checkout status OK View details
Point of Sale status OK View details
Reports and Dashboards status OK View details
Storefront status OK View details
Support status OK View details
Third party services status OK View details

Compare Shopify vs alternatives

Compare uptime, outage stats, and incident history between Shopify and its alternatives.

Swell Swell
OK
0 incidents in the last 30 days
Compare Shopify vs Swell
Shoprenter Shoprenter
OK
0 incidents in the last 30 days
Compare Shopify vs Shoprenter
Tiendanube Tiendanube
OK
15 incidents in the last 30 days
Compare Shopify vs Tiendanube
Big Cartel Big Cartel
OK
0 incidents in the last 30 days
Compare Shopify vs Big Cartel
Ecwid Ecwid
OK
0 incidents in the last 30 days
Compare Shopify vs Ecwid
Volusion Volusion
OK
2 incidents in the last 30 days
Compare Shopify vs Volusion
Zid Zid
OK
0 incidents in the last 30 days
Compare Shopify vs Zid
BigCommerce BigCommerce
OK
7 incidents in the last 30 days
Compare Shopify vs BigCommerce
Lightspeed Lightspeed
OK
6 incidents in the last 30 days
Compare Shopify vs Lightspeed

About Shopify Status Monitoring

IsDown has maintained continuous monitoring of Shopify, a E-Commerce solution, since July 2022. Our database contains 358 documented incidents from the past 3 years, giving us deep insight into Shopify's reliability patterns and typical resolution times. We parse Shopify's official status page across all 8 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When Shopify experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor Shopify and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors Shopify?

IsDown monitors Shopify health in almost real-time

Every few minutes we check the status page of Shopify (and 5,420+ other services) for issues. We collect the status and outage information across all 8 Shopify components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in Shopify, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Shopify and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring Shopify with IsDown

Track Shopify incidents and downtimes by severity

IsDown checks Shopify official status page for major/minor outages or downtimes. A major outage is when Shopify experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shopify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shopify outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Shopify

Shopify and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Shopify outages and downtimes

IsDown collects all information from the outages published in Shopify status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Shopify maintenance events

Shopify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Shopify outages that impact your business

IsDown monitors Shopify and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Shopify but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Shopify and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

Start Monitoring for Free
Monitor Shopify and all your external dependencies in real-time

Get notified immediately when there's an issue with Shopify or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Shopify and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with Shopify or other services

Send outage information from Shopify and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Shopify and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Shopify and other services to your tools

Share Shopify status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Shopify down?'

Start Monitoring for Free
Share Shopify status in your status page

Shopify Downdetector vs IsDown

Need similar to Downdetector Shopify alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Shopify outages, IsDown monitors Shopify's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Shopify status page monitoring with real-time incident details.
Monitor 5,420+ services including Shopify in a single dashboard.
Instant Shopify outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Shopify official status and user-reported issues.
Maintenance feed for Shopify
Granular alerts filtering by Shopify components and regions.
Start Monitoring Shopify with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Shopify down today?

Shopify isn't down. You can check Shopify status and incident details on the top of the page. IsDown continuously monitors Shopify official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Shopify status?

Shopify is currently operational. You can check Shopify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shopify outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shopify down today or just slow?

Currently there's no report of Shopify being slow. Check on the top of the page if there are any reported problems by other users.

How are Shopify outages detected?

IsDown monitors the Shopify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shopify having an outage right now?

Shopify last outage was on January 14, 2026 with the title "Some POS-only staff accounts are being marked as inactive"

How to check if Shopify is down?

Why use IsDown to monitor Shopify instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shopify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shopify?

IsDown and DownDetector help users determine if Shopify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shopify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor Shopify and all your external dependencies?

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